Post Production Technician - L3
Listed on 2026-01-10
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IT/Tech
Systems Engineer, IT Support
* Description
* Responsibilities
Data Center Operations
* Demonstrates expertise in standard processes and procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning equipment, as well as a holistic understanding of the functions of, and interactions between, network and server equipment.
* Ensures compliance with Data Center Services (DCS) business unit and service-level policies, procedures, and deadlines.
* Completes assigned tickets efficiently and in alignment with Key Performance Indicators (KPIs) per task type while meeting or exceeding established Service Level Agreements (SLAs) with minimal guidance from Microsoft Technician Leads.
Service Delivery
* Prepares, stages, sets up, and performs startups and shutdowns (e.g., racks, hard drives, switches) according to specific instructions provided via checklists, guides, and standard protocols.
* Performs post-execution quality checks and verifies that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs).
* Applies advanced diagnostic and troubleshooting expertise to quickly identify the cause(s) of issues.
* Decommissions hardware for complex changes and/or systems with complex interactions (e.g., upgrading entire racks) following standard procedures.
* Verifies security compliance for decommissions.
* Follows procedures to communicate, report, and escalate incidents to appropriate Microsoft data center operations management units and Technician Leads.
Data Center Work Environment
* Attends daily safety briefings and completes required safety training and complies with safety procedures (equipment use, lifting, electrical hazards, ladder/rolling stair use).
* Complies with security and data management procedures and policies and completes required security training.
* If required, Team Manager of 5-10 supplier resources.
* Skills
* Data center, gpu, break-fix, troubleshooting hardware
* Top Skills Details
* Data center,gpu,break-fix,troubleshooting hardware
* Additional
Skills & Qualifications
* * High school diploma, GED, or equivalent and basic knowledge of computer hardware components
* Flexibility to work non-standard business hours that may include weekends and/or holidays.
* Experience Level
* Intermediate Level
* Job Type & Location
* This is a Contract position based out of Fayetteville, GA.
* Pay and Benefits
* The pay range for this position is $27.00 - $40.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
* Workplace Type
* This is a fully onsite position in Fayetteville,GA.
* Final date to receive applications
* This position is anticipated to close on Jan 9, 2026.
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About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global…
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