Field Operations Manager Job Fayetteville area,Georgia USA,Management

This is a full-time position with benefits. This position is responsible for managing and directing the operations of the Water System’s Field Operations. We are seeking a strategic and results-driven leader to oversee our Water Distribution System operations. The ideal candidate will bring technical knowledge in water distribution and a passion for leading high-performing teams. This role requires a dynamic individual who is intentional about mentoring, staff development, and fostering a culture of continuous learning and professional growth within the team.

Major

duties include but are not limited to:

Plans, organizes and directs all activities and personnel to include infrastructure maintenance, customer response and development review activities and personnel.

Establishes operational standards and methods for water distribution operations; develops and implements related policies and procedures.

Oversees the field operations customer communication program to ensure high-quality interactions, proper scheduling of future work at customer properties, and timely follow-up to confirm satisfaction, address concerns, and communicate next steps.

Prepares divisions’ annual budget request; monitors expenditures; reviews and approves purchase requests; and provides capital improvement project guidance and cost control.

Implements and provides program oversight of the asset management strategy for water distribution infrastructure.

Oversees divisions’ contract work; inspects work for quality and compliance with FCWS Standards.; prepares/reviews technical specifications and bid packages for equipment, supplies and services and assures proposed development projects meet county, state, and federal standards and safety requirements.

Oversees safety compliance and the training program to ensure acquisition of technical skills.

Responds to inquiries from customers, the County Administrator, and other departments.

Oversees the AMI Enhanced Monitoring Program.

Serves as a representative at water industry and profession association meetings, Board of Commissioner meetings and various committees.

Perform all other assigned duties.

Knowledge required by the position:

Knowledge of standard leadership, management and supervisory practices.

Knowledge of water system operations.

Knowledge of water chemistry and distribution hydraulics.

Knowledge of computer modeling, database management, statistical analysis, algebra, geometry, and trigonometry.

Knowledge of all federal and state water regulations related to public water systems.

Knowledge of Advanced Metering Infrastructure and utility billing.

Skill in the development and management of annual and capital improvement plan budgets.

Skill in contract negotiations.

Skill in the analysis of construction plans and specifications.

Skill in project management.

Skill in public and interpersonal relations.

Skill in oral and written communication.

Minimum qualifications:

Knowledge and level of competency commonly associated with completion of baccalaureate degree in a course of study related to the occupational field such as Engineering, Business Administration, or Public Administration.

Experience sufficient to thoroughly understand the diverse objectives and functions of the subunits in the division/department in order to direct and coordinate work within the division/department, usually interpreted to require three to five years of related experience.

Experience sufficient to thoroughly understand the work of subordinate positions to be able to answer questions and resolve problems, usually associated with five to seven years’ experience or service.

Possession of or ability to readily obtain a valid driver's licenses issued by the State of Georgia for the type of vehicle or equipment operated.

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