Parts Specialist

Parts Specialist

Join O'Reilly Auto Parts as a Parts Specialist. Provide high level service to retail and installer customers and support store management.

• Promote customer service programs (Hi-5, Low Price Guarantee, Rock the Call, etc.)
• Greet walk‑in customers, assist with merchandise selection, and perform checkout duties.
• Assist managers and installer specialists in serving professional customers.
• Respond to phone inquiries, accurately look up parts, quote prices, and recommend premium items.
• Maintain cash drawer, process cash/credit, and handle exchanges and returns.
• Address and resolve customer complaints.
• Update planograms, receive freight, stock shelves, and perform fronting/facing.
• Prepare merchandise returns for distribution center and perform inventory counts.
• Operate brake lathe and other test equipment after training.
• Provide in‑store services (install wipers, test/charge batteries, scan codes, replace headlights).
• Occasionally drive a delivery vehicle when required.

• Quickly match alphanumeric sequences.
• Deliver outstanding, friendly, professional customer service.
• Multitask handling phone and in‑store customers simultaneously.
• Familiarity with automotive parts and cataloging (desired).
• ASE certification (desired).
• Fluency in multiple languages;
  Spanish highly desired.

• Competitive wages & paid time off
• Stock purchase plan & 401k with employer contributions starting day one
• Medical, dental, and vision insurance with optional FSA
• Team member health/wellbeing programs
• Tuition educational assistance programs
• Opportunities for career growth

O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry... Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation, please email  or call 800‑471‑7431.