Front Desk Coordinator

Position: Front Desk Coordinator I
Looking for a career that makes you smile?
We're seeking a Front Desk Coordinator I to join our growing team.

How you'll make us better:

Greets and receives customers, determines nature of visit, and notifies appropriate team member(s).
Performs various administrative duties.

Welcomes visitors to the practice and provides information about clinic features
Answers, screens, and routes incoming calls and takes messages as needed
Checks-in and collects general information from patients on their first visit
Verifies insurance information
Notifies clinicians of patient arrival and readiness
Makes appointments for returning patients as necessary
Prints/reprints appointment reminders and school/work excuses
May make changes to the patient schedule as necessary
Coordinates payment arrangements or account resolution
Receives, stores, and delivers shipments and mail
Takes payments and posts to account
Updates charts and patient information
Drives internal marketing initiatives and fosters participation from everyone

Your special skills:
We're proud of our company culture and heritage of awesomeness. If you've got the following, you'll fit right in:

Ability to communicate effectively verbally and in writing
Ability to listen and understand information verbally and in writing

Prerequisites for success:

High School Diploma or equivalent required
One (1) year of administrative experience preferred
Bilingual a plus, but not required

The Perks:

In exchange for the dynamic contribution you'll bring to our team, we offer:

Competitive salary
Medical, dental, vision and life insurance
Short and long-term disability coverage
401(k) plan
2 weeks paid time off in your first year + paid holidays
Discounts on braces and clear aligners for you and your family members

Why Smile Doctors?

As the nation's leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world-class patient care with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.

Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person's abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we're looking for passionate, innovative professionals who can join us in changing the way the world smiles.

This is the perfect opportunity to grow with an expanding organization! Apply today!