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Dealership Service Manager

Job in Fayetteville, Cumberland County, North Carolina, 28305, USA
Listing for: Vause Equipment Co Inc
Full Time position
Listed on 2026-01-01
Job specializations:
  • Automotive
    Operations Manager
  • Management
    Operations Manager, Program / Project Manager
Job Description & How to Apply Below

Benefits

  • Health insurance
  • Paid time off
  • Profit sharing
  • Training & development
  • Vision insurance
  • Benefits/Perks
  • Careers Advancement Opportunities
  • Flexible Scheduling
  • Competitive Compensation
Job Summary

We are looking for a Dealership Service Manager to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience.

Every day is different in our busy equipment service center! You will be responsible for a variety of tasks, including overseeing service technicians, addressing customer inquiries, filing warranty and managing required documentation.

Responsibilities
  • Manage a team of automotive service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability
  • Ensure repairs and maintenance tasks are completed in a timely manner
  • Mentor employees on best practices for improving sales and customer service techniques
  • Oversee day-to-day operations of the service department
  • Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records
Qualifications
  • High school diploma or GED required, Associate’s degree preferred
  • Valid state-issued driver’s license and clean driving record are required
  • Successful completion of a pre-employment drug and background screening
  • At least two years of experience as a service writer or service advisor is required. Experience as a service manager is preferred
  • Deep understanding of automotive/equipment technology, automotive service technician job duties, and automotive/equipment repair services is required
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