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Banking Customer Support Specialist

Job in Fayetteville, Cumberland County, North Carolina, 28305, USA
Listing for: First-Bank
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 36000 - 48000 USD Yearly USD 36000.00 48000.00 YEAR
Job Description & How to Apply Below
Position: Banking Customer Support Specialist I

First-Bank is seeking a Customer Support Specialist I to provide efficient service to customers, prospective customers and branch personnel via inbound calls, email, secure messages, chat or other approved channels, aiming for first call resolution on retail and basic commercial inquiries.

You will handle transactions, online banking and mobile features, debit card questions, password resets, and secure messaging, while identifying cross-sell opportunities and maintaining confidentiality in a

Consider building your career as a Banking Customer Support Specialist I at First-Bank.

Our organisation is growing, and we are hiring a Banking Customer Support Specialist I in Fayetteville, NC, United States.

This role is for the Banking Customer Support Specialist I role at First-Bank.

We are seeking a motivated Banking Customer Support Specialist I to join First-Bank in Fayetteville, NC, United States.

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