Dental Assistant

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As a Dental Assistant at Dental Works, patient care is your #1 priority and focus. Your ability to value and improve the patient experience will play a major role in delivering extraordinary dental care. Dental Assistants are a critical part of our mission because they support patients and provide valuable assistance on patient procedures. The Dental Assistant has direct responsibility for the patient’s excellent experience while in the chair, and overall patient retention.

You are unique, and so are we – it’s time you worked with an organization that appreciates you, challenges you, and helps your professional growth with a team dedicated to quality, patient care, and leading the industry with innovation.

• Provide exceptional customer service, maintaining an excellent chair‑side manner, by making the patient the #1 priority.
• Be present, engaged and ready to work at all assigned shift times.
• Take direction from the doctor and/or hygienist(s), assist them with all dental procedures, and anticipate their needs.
• Take, develop and mount accurate, high‑quality radiographs.
• Review patient charts prior to doctor arrival, log appropriate patient data and health history during the exam and treatment, and transcribe the doctor’s notes.
• Clean, sterilize and prepare the equipment and operatory, per the organization’s procedures and guidelines, prior to a patient’s appointment.
• Perform efficient and accurate procedures to help maintain the schedule and patient flow.
• Educate patients and address their questions and/or concerns.
• Demonstrate good teamwork to deliver an extraordinary experience for every patient.
• Partner with doctors, hygienists, Operations Leaders and support staff to maintain excellent patient service and integrity within the organization.
• Assist front office staff in scheduling patients’ follow‑up visits, and tracking incoming and outgoing lab cases to ensure quality and timely products.
• When assigned by the Operations Leader, monitor the level of dental supplies and order using approved formulary.
• Promote and market Dental Works‑supported practices services and retail products.
• Complete checklists as assigned and participate in daily huddles to ensure that every single day flows smoothly.
• Maintain patient confidentiality through HIPAA compliance.
• Follow the organization’s safety policies and procedures through OSHA compliance and BBP (Blood‑borne Pathogens) federal regulations.
• Complete all Learning Management System requirements.

• Minimum of high school diploma or equivalent.
• Current radiography certification.
• Dental Assistant certification, as required by state, or ability to become certified.
• Current certification in Cardiopulmonary Resuscitation (CPR) preferred.
• Current certification to monitor Nitrous Oxide/Oxygen Analgesia preferred.
• Maintain annual OSHA, HIPAA, and Infection Control training.

• Experience in a professional environment with direct patient contact preferred.
• Excellent positive attitude and customer service skills.
• Professionalism and integrity in all aspects of the job, including image and both verbal and written communication skills.
• Possess exceptional interpersonal and relationship building skills, including conflict resolution skills.
• Strong organization, planning and analytical skills.
• Ability to multi‑task and remain calm in a rapidly changing environment.
• Computer proficiency and the ability to learn new programs as required.

• Overtime required as approved by Operations Leader.
• Travel as needed for training and to perform job functions.
• Safety procedures and personal protective equipment required to minimize the risks from radiographs and blood‑borne pathogens.
• Potential of prolonged sitting and standing.

Associate

Full‑time

Health Care Provider

Industries:
Wellness and Fitness Services, Medical Practices, and Hospitals and Health Care