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Loan Specialist

Job in Fayetteville, Cumberland County, North Carolina, 28305, USA
Listing for: Regional Finance
Full Time position
Listed on 2025-12-16
Job specializations:
  • Finance & Banking
    Bank Customer Service, Banking Operations
Salary/Wage Range or Industry Benchmark: 41000 USD Yearly USD 41000.00 YEAR
Job Description & How to Apply Below

Loan Specialist

Join our team at Regional Finance as a Loan Specialist and help customers during challenging financial times.

Why Work at Regional Finance?
  • Competitive pay and eligibility for monthly bonuses.
  • Promotion opportunities — we train Loan Specialists for future Branch Manager roles.
  • Full-time benefits: medical, dental, vision and 401(k).
  • Average base salary of $41,000, varying by location and cost‑of‑living adjustments.
Duties & Responsibilities
  • Provide exceptional service to all customers.
  • Process credit loan applications and present loan solutions.
  • Maintain office cash with accuracy and security.
  • Grow account volume through customer solicitations in branch and by telephone.
  • Minimize delinquent debt through follow‑up calls and collections.
  • Track and post payments and fees in compliance with Company Policy.
  • Transport money and deposits to and from the bank.
  • Perform additional duties as assigned by leadership.
Minimum Qualifications
  • High School Diploma or equivalent.
  • Prior customer service experience in sales/retail or cash management environments.
  • Must pass drug screening, criminal, and credit background checks.
  • Valid driver’s license and reliable vehicle with liability insurance.
Critical Competencies
  • Passion for customer service.
  • Excellent written and verbal communication skills.
  • Customer‑service mindset with strong interpersonal skills.
  • Thrives in a pay‑for‑performance environment.
  • Proven multitasking ability.
  • High integrity.
  • Sales mentality.
  • Adaptability to changing environments.
Working Conditions

This position is office‑based, providing consumer loan products in person and over the phone. Typical hours are 8:30 a.m. to 5:30 p.m., Monday through Friday, with some Saturdays required. Overtime may be required as needed.

Equal Opportunity Employer

Regional is an equal‑opportunity employer and does not discriminate on the basis of protected characteristics. Our non‑discrimination policy applies to all phases of the employment process and relationship.

Additional Information

If you are a California resident, please review the company’s California Employee Privacy Policy at

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