Human Resources Specialist at State Department of Civil Service Job Fayetteville area,North Carolina USA,Government

Position: Human Resources Specialist 1 at New York State Department of Civil Service

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NOTE: To apply for this job, please email your cover letter and resume to Your Future Begins Here .gov. Please include the Title and Vacancy # you are applying for in the subject line of your email. Applicants that do not submit their cover letter and resume to Your Future Begins Here .gov will NOT be considered.

Employee Benefits has the lead role for administering the New York State Health Insurance Program (NYSHIP), one of the largest public employer health insurance programs in the nation covering more than 1.2 million lives. This position will play an important role in ensuring the continued success of the comprehensive health insurance programs. The Human Resources Specialist 1 duties in Employee Benefits will include but are not limited to the following:

Participating in the administration of the New York State Health Insurance Program (NYSHIP) by providing guidance, instruction, assistance, and information to client agencies and enrollees verbally and in written form. This includes responding to inquiries regarding law, regulations, policy and administration of NYSHIP, as well as benefit and claims assistance. This includes being knowledgeable of Division and Department policies and procedures and being knowledgeable in transactional processing in the New York State Benefits Eligibility and Accounting System (NYBEAS).

Answering telephone inquiries from NYSHIP enrollees and Health Benefits Administrators (HBA); documenting phone calls and responding to tickets using the ORACLE application.

Reviewing and preparing NYSHIP plan materials and providing training on this information. This may include presenting in person or virtually to State employees and employees of local government agencies that participate in NYSHIP.

Using developed metrics and reporting to ensure unit workflow is meeting minimum standards and developing strategies to improve staff performance and/or self-performance and assisting management with decision making.

Testing and providing feedback on NYBEAS changes.

Minimum Qualifications

NY HELPS
This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.

NON-COMPETITIVE MINIMUM QUALIFICATIONS (NY HELPS):

Trainee 1: A bachelor's or higher degree.

Trainee 2: A bachelor's degree and one year of professional experience planning, coordinating, and managing various employee benefits (such as health, dental, vision, and life insurance; and workers' compensation, income protection, and disability benefits); establishing and applying eligibility requirements; and arranging and communicating to enrollees the details of each benefit.

Full Level: A bachelor's degree and two years of professional experience planning, coordinating, and managing various employee benefits (such as health, dental, vision, and life insurance; and workers' compensation, income protection, and disability benefits); establishing and applying eligibility requirements; arranging and communicating to enrollees the details of each benefit.

Substitution: a Juris Doctor, master's or higher degree in a related field can substitute for one year of specialized experience.

It is essential that candidates clearly and concisely indicate exactly how they meet the above minimum qualifications in their resume. Failure to show how you meet the minimum qualifications above may result in disqualification and removal from consideration.

Additional Comments

#Team Civil Service is growing and is looking for motivated, forward-thinking employees to join our team to build a dynamic workforce. The Department of Civil Service is undertaking several initiatives to transform the way the agency delivers services to our partner agencies and to the public, and we are excited to be adding new members to the team. In addition to joining a growing team and agency, employees will also receive a comprehensive benefits package.

The Department of Civil Service is proud to be an equal opportunity employer. We encourage women, people of color, LGBTQ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, gender identity and/or expression, age, veteran status, disability status, arrest record or criminal conviction history, or any other category protected by law.

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