Dutch Speaking Customer Service Advisor

Are you fluent in Dutch and ready to make a real impact in a fast‑paced, customer‑focused environment? We're seeking a proactive and personable Dutch‑speaking Customer Service Representative to join a vibrant UK‑based team. If you thrive on solving problems, building relationships, and delivering top‑tier service, this could be your next big move.

• Respond to customer enquiries via phone and email in Dutch
• Manage and prioritise requests including orders, samples, claims, and complaints
• Ensure timely and professional resolution of customer issues
• Maintain accurate records and update systems
• Collaborate with team members to resolve queries and meet performance goals
• Escalate and correct errors with a solutions‑focused mindset

• Fluency in Dutch and English (written and spoken)
• Previous experience in customer service
• Strong multitasking and organisational skills
• Attention to detail and problem‑solving abilities
• Confidence using Salesforce and Microsoft Office Suite
• Excellent interpersonal and communication skills
• Ability to work independently and as part of a team

Monday to Friday, 8am - 4pm, 37.5 hours per week

Hybrid working model: 2 days from home, 3 days on site

• 25 days holiday + 8 bank holidays
• Access to Hapi employee benefits platform
• Free on‑site parking

Should you require any support or assistance, please contact your local Gi Group office.