Retail Store Assistant Manager

Retail Store Assistant Manager - 0392 s role supports Store Manager in day-to-day store operations, leads a customer-centric environment, develops staff, and drives financial performance.

• Hourly wage: $20.00 to $22.00 per hour.
• Commission: earn commission on transactions (up to 8% per company plan; average additional pay cited as up to $3.67 per hour on top of base).
• Benefits:
  Comprehensive Medical, Dental, Vision, Life, and other voluntary options (eligibility required).
• Earned Wage Access available from day 2 of employment (withdraw up to 50% of earned wages up to 7x per payroll cycle).
• Vacation and sick time: 1 week paid vacation after 6 months; additional weeks after 1 year; 120 hours after 5 years.
• Employee discounts on first day;
  First Cash Education tuition reimbursement up to $2,000 per year for full-time employees; 401k after 6 months; access to over 10,000 discounts; pet insurance.

Assistant Store Manager (minimum 6 months management/3rd key experience) is responsible for day-to-day store operations and fostering a positive, productive environment. Partners with Store Manager to lead and develop staff, recruit and retain talent, maximize financial goals, manage customer relations, and maintain a customer-centric tone. Analyzes store financial statements to meet goals; participates in asset protection; promotes business and target new customer acquisitions;

works with jewelry and general merchandise; may include firearms in FFL locations.

This role offers hourly pay plus commission based on productivity and store performance. Actual pay varies by location, qualifications, and experience.

• Facilitate a customer-centric environment by engaging customers professionally and addressing issues promptly.
• Assist in training Pawnbrokers to meet First Cash standards.
• Recruit top talent through company-prescribed channels.
• Open and close the store, including cash drawers, merchandise, and asset protection procedures.
• Ensure asset protection through inventory control, safety procedures, documentation, and securing customer loans.
• Administer store processes, including inventory, loan management, merchandising, store presentation, systems, and reporting.
• Evaluate store financial statements and drive profitability through communication and goal setting.
• Maintain operating standards to meet First Cash standards.
• Monitor loan qualification and buying processes to ensure value and integrity of loans.
• Complete assigned tasks and training for self-development.
• Communicate clearly with employees about the store’s mission and profit objectives.
• Maintain up-to-date product knowledge.
• Act as manager on duty in the absence of the Store Manager.
• Other related duties as assigned.

• Willing and able to perform duties for extended periods; stand/walk/climb, push, pull, and lift up to 50 pounds.
• Demonstrated ability to supervise others.
• Ability to work with firearms and become firearms certified.
• Minimum Age: 18;
  High School Diploma, GED, or equivalent experience.
• Willing to work at multiple locations as needed; flexible retail schedule including weekends and holidays.
• Assistant Store Managers will work 40+ hours per week; hours are not guaranteed.
• Computer literate; able to operate POS systems and office machines.
• Ability to multi-task in a fast-paced environment; detail-oriented; strong organizational skills; analytical skills.
• Cash handling experience; ability to work independently with minimal supervision; excellent work ethic and business sense.

Bilingual applicants are encouraged to apply.

The employee commission incentive plan is proprietary to First Cash. Assistant Store Managers have the potential to earn 2-8% commission, based on gross profit of personal performance. Details provided during interview.

Note:

The information in this description is not exhaustive; duties and responsibilities may change. The company requires all employees to agree to a binding arbitration agreement to resolve disputes. Pay rates will not be below applicable local minimum wage requirements. Earned Wage Access is provided by Net Spend; signup is required; restrictions and fees may apply. First Cash 401K program is available to employees 21+.

Maximum base pay rate is based on experience. Submission of your application confirms opt-in to communications from First Cash Talent Acquisition. Privacy policy at

First Cash Holdings, Inc. is an Equal Opportunity Employer. It is the policy of First Cash to provide equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by law. Reasonable accommodations will be provided for qualified individuals with disabilities.