Relationship Banker

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Relationship Bankers build meaningful, long‑term client relationships by exhibiting Breakthrough Client Service Standards and providing customized solutions to help clients achieve their financial goals. This includes offering sound financial advice and often collaborating with internal Bank partners. Relationship bankers are expected to be active in the community and engage customers where and how they prefer to bank by providing education on digital and traditional solutions to meet their banking needs.

• Engage clients and prospects in client financial review(s) and business financial reviews to provide solutions and uncover additional financial needs. Make recommendations and follow‑through on commitments.
• Maintain direct contact with external and internal clients, delivering outstanding service in alignment with the bank’s Breakthrough Client Service Standards.
• Primary associate in the branch to open new deposit accounts and to originate consumer loans.
• Originate consumer loans and some small business loans while actively building and maintaining a loan and deposit portfolio.
• Educate customers about the availability of services originated by internal partners such as Treasury Management services.
• Perform proactive outbound phone calls to current and prospective consumer and small business customers; may partner with Branch Manager for outbound community business development meetings.
• Develop a pipeline of prospects from in‑branch and outbound business development activities.
• Collaborate with partners across the Bank in various lines of business as well as within the branch team.
• Independently support and resolve client issues with digital products and services.
• Support the community, including events during and after business hours, weekends, volunteerism, and other forms of community sponsorship.
• Actively learn, demonstrate, and foster our DO RIGHT TOGETHER Culture.
• Other responsibilities as assigned.

• High School Diploma or GED, required.
• 2 years of banking and/or demonstrated sales experience, required.
• 2 years of developing current and new client relationships, achieving sales goals, and building referral sources in banking or retail environment with client Service and cash handling experience.
• 2 years in a lending function with loan origination and processing functions.
• In‑depth knowledge of Consumer and Business products and services.
• Demonstrated proficiency in consumer and business lending.
• Exhibits deep desire to assist clients in achieving their financial goals.
• Ability to understand cash flow, financial statements, and market risk.
• Demonstrates desire and ability to build upon technology skills in various delivery channels, including online banking platforms, Bill Pay, E‑Statements, mobile banking, ATM, and business banking applications.
• Continuously working to improve communication skills, including presentation skills.
• Excellent verbal and written communication skills, including the ability to present materials to groups of people.
• Ability to do outbound calling, in person & remotely.
• Ability to lift up to 25 pounds and stand for extended periods of time.
• This position may require you to act as a Bank MLO, with activities permitted under the SAFE Act and requiring registration as an MLO if applicable. (Description of MLO responsibilities omitted for brevity.)
• This position is NOT authorized to act as a Bank Closed‑End MLO; it is limited to open‑end transactions (e.g., home equity lines of credit).

• Competitive Incentive Plan:
  Earn rewards that match your efforts.
• Professional Development:
  Grow your skills with our tailored premier banker programs.
• Career Growth:
  Clear paths to achieve your professional goals.
• Comprehensive benefits including medical, dental, vision, 401(k) with match, employee assistance, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, paid vacation, sick days, volunteer days, and holidays.

The pay range for this role is…