Case Manager; THRIVE

Job Overview

Job title
:
Case Manager, Healthier Here (THRIVE)

Job Description
: POCAAN is hiring 3 case managers for the Healthier Here (THRIVE) project. We are looking for 3 candidates with lived and professional experience. This position is focused on providing complete wrap-around services for community members with simple to complex housing, healthcare, counseling, and psychosocial support needs and barriers to accessing services.

The Case Manager will be in direct contact with community members needing Health-Related Social Needs (HRSN) support from the Community Hub and is responsible for providing community-based care coordination. New candidates will receive concentrated training to operate in the community HUB.

Bonus pay potential based on case management load, client management, and referrals.
Salary
: $75K/yr ($36.05/hr) – $79K/yr ($38.00/hr).

• Hiring CBW staff (or repurposing current staff roles/resources) in a manner that is culturally and linguistically appropriate to the population served.
• Documentation procedures, workflows, and documentation requirements specific to the Community Hub.
• Accepting all inbound referrals assigned to the Case Management partner and following the Community Hub workflow, which includes:
  • Conducting client outreach promptly in accordance with the Community Hub policies and procedures.
  • Collecting written or electronic consent from prospective clients.
  • Conducting an assessment of each client’s Health Related Social Needs and setting goals with the client.
  • Connecting clients to appropriate resources in a timely manner to meet their HRSN needs and overall goals.
  • Following up with clients at regular intervals to check the status of referrals and their progress on meeting goals.
  • Discharging clients from the program in accordance with Community Hub policies and procedures.
• Collaborating with Healthier Here and other Case Management Partners in King County to share best practices, participate in continued learning and quality improvement, and provide input on program design and HRSN services networks.
• Meeting all documentation, performance, evaluation, and reporting requirements.

AA/BA in social sciences, case management, or related fields, or 3-5 years of case management or managerial experience. Lived experience is welcomed.

We are an equal opportunity employer and welcome applications from diverse candidates.