Clinical Concierge Medical Assistant; MA-C - Urgent Care

Indigo Urgent Care, a Multi Care Company, is the leading urgent care provider in the Pacific Northwest with over 250,000 5‑star reviews.

With more than 40 clinics across Washington and Idaho, and convenient virtual care, Indigo transforms health care through a people‑centered approach that simplifies, friendly, and more accessible for all.

• FTE: 0.9
• Shift: Day
• Schedule:
  
  8:00 am – 8:00 pm (3 × 12‑hour shifts)

Indigo is committed to modernizing the health care experience and providing world‑class care where and when people need it most.

The Clinical Concierge Medical Assistant expands their role in health care by performing clinical tasks and coordinating patient care within the MA‑C license scope.

You will collaborate closely with physicians, clinical staff, front office, and clinic management to ensure the best possible health care outcomes and patient experiences. Assistant responsibilities include excellent patient customer service and clinic management assistance.

• Collaborate with physicians, clinical staff, front office staff and clinic management to ensure comprehensive health care outcomes.
• Perform a variety of functions within the clinic setting requiring specialized knowledge and integration of available standards, resources, and data.
• Advocate for ethical and holistic care promoting the autonomy, dignity, and health of patients from diverse ethnic and social backgrounds.
• Create and provide a safe and supportive environment for patients.

Washington State Requirements:

• Washington State Medical Assistant‑Certified (MA‑C).
• Washington State Medical Assistant Interim Certification acceptable for up to one year from issue date or until MA‑C is issued.
• Current BLS Certification (or obtainable through an in‑house training program).
• Minimum one (1) year experience in a physician’s office or other medical facility (preferred).
• Exceptions may be made for applicants currently in an externship or residency program with an active or pending WA DOH MA‑R certification within 7 days of hire.
• WA MA‑C license within 45 days of hire.

Idaho State Requirements:

• Current CMA certification by AAMA, NHA or NCCT.
• WA state MA‑C license, or WA state MA‑R license endorsed by Indigo within the first 30 days of employment.
• Current BLS Certification (or obtainable through an in‑house training program).
• Minimum one (1) year experience in a physician’s office or other medical facility (preferred).
• Exceptions may be made for applicants currently in an externship or residency program with an active or pending WA DOH MA‑R certification within 7 days of hire.

• Flexible schedule:
  Make a positive difference in your community and have time and energy to pursue your passions outside of work.
• Team‑based care model:
  Be part of a team dedicated to excellence for customers and each other. No patient panels.
• Modern clinic environment:
  Technology‑enabled clinics designed for today’s clinician and clinical staff.
• Unique earning potential:
  Competitive compensation enhanced by volume incentives, customer experience bonuses, sign‑on bonuses, tuition assistance, and more.

We provide a comprehensive benefits package, including competitive salary, medical, dental, retirement benefits, and paid time off. Competitive salary range: $24.58 – $35.36 USD.

• Monthly Indigo Incentive Program: payout rate up to $300/month.
• $2.50/hour Indigo Premium on top of base rate for all hours worked.
• $1.75/hour X‑Ray Certification Premium on top of base rate for employees who become trained and certified in X‑Ray.
• $1.25/hour Weekend Differential for staff who work weekend shifts.
• Extra shifts and float incentives awarded when applicable.

Benefits eligibility may depend on role and location, with some exceptions. Associated benefit information can be viewed here.