Head of Service Delivery & Escalations; Hybrid
Listed on 2026-10-20
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IT/Tech
IT Specialist -
Management
IT Specialist
Fusion Tek is seeking a Director of Service Delivery to lead the Reactive, Escalated, and Service Coordination teams. You will report to the COO and drive the service delivery engine as the company grows, with a hybrid schedule of two in-office days per week in Federal Way, WA or other WA offices.
The role emphasizes leadership, process improvement, and a focus on profitability while upholding client satisfaction. Candidates should have MSP experience and strong technical foundations.
For the Head of Service Delivery & Escalations (Hybrid) position at Fusion Tek, we are reviewing applications now.
The Head of Service Delivery & Escalations (Hybrid) role at Fusion Tek is now open for applications in Federal Way, WA, United States.
Join us at Fusion Tek as our next Head of Service Delivery & Escalations (Hybrid) in Federal Way, WA, United States.
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