Director, Information Technology

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ALL EMPLOYEES Full Time Professional Washington, DC, US

5 days ago Requisition

Salary Range: $ To $ Annually

Position

Description:

CLC is searching for its first Director of Information Technology accountable for the systems, data, and security posture that support CLC. This is a new role designed to set technology strategy in consultation with the leadership teams and be accountable for the technology outcomes that follow, while remaining hands‑on where it matters — configuring systems, managing technology vendors and service providers, closing security findings, and ensuring staff have reliable tools and support to perform their work.

The Director will report to the Vice President, Operations and Finance and manage the full-time IT administrator.

CLC technology is delivered through a hybrid model of cloud platforms, a managed service provider, and specialist consultants. The Director, in consultation with department heads across the organization, will own this ecosystem end to end: what CLC buys, how it is integrated, what it costs, how it is secured, and whether the organizational benefit was realized.

The right candidate is a translator. They can explain to leadership why an IT investment matters, and in the same afternoon work a broken integration between a system and the email platform through to resolution with the vendor. They are comfortable being the most technical person in the room and the least technical person in a room of vendors.

• Develop and maintain a multi-year technology roadmap aligned to the organization’s strategic plan.
• Own the annual IT operating and capital budget; forecast renewals, model total cost of ownership, and present funding requests to the Vice President.
• Establish and lead an internal technology governance process for prioritizing requests, approving new systems, and preventing shadow IT.
• Define and report on IT service metrics — uptime, ticket resolution, project delivery, and user satisfaction.
• Supervise, coach, and develop IT staff where applicable; build technical capability across non-IT staff through training and documentation.
• Oversee the IT project and initiative portfolio — prioritize major IT initiatives, plan resources, manage delivery against scope, schedule, and budget, and confirm implementation results.
• Own the enterprise business systems portfolio (for example, CRM, finance, HR, and collaboration platforms), including integrations, configuration standards, and named system owners.
• Establish data governance practices — data ownership, quality standards, access rules, and retention — in partnership with department heads.

• Manage the organization’s cloud and on-premises infrastructure, including identity and access management, endpoint management, network and Wi‑Fi, backup, and disaster recovery.
• Own the managed service provider relationship: define the scope of work, hold the MSP accountable to service level agreements, security control requirements, and operational standards; verify controls and track remediation to closure; review performance quarterly, with more frequent operational or security reviews when warranted; and elevate when standards are not met.
• Maintain a complete asset and software inventory, including licenses, contract terms, renewal dates, and named business owners for every system.
• Lead IT vendor selection and procurement — write requirements, run structured evaluations, collaborate with the General Counsel and finance team to negotiate…