Supply Chain Optimization Lead

Location:

Open to remote for highly qualified candidates

Duration: 7 months Assignment (Possibility for Extension or Conversion based on business need)

Shift/

Hours:

40hours/week, M to F

• The Supply Chain Optimization Lead, Licensed Supply Chain will lead end-to-end supply chain readiness and performance management for the Licensed Coffeehouse business.
• This role will connect demand, supply, inventory, distribution, ordering, and field execution to improve product availability and ensure coffeehouses are positioned to successfully support promotional launches and ongoing business needs.
• The role will serve as a central integrator across Licensed Coffeehouse, Demand and Supply Planning, Distribution, Logistics, Finance, Technology, S&OP and other cross-functional teams.
• It will translate fragmented operational data into actionable insights, proactively identify supply and execution risks, drive root-cause resolution, and develop scalable processes and reporting that improve visibility and decision-making.
• The strongest candidate will bring a combination of planning discipline, analytical depth, operational problem solving, and cross-functional influence. This is broader than a traditional S&OP cadence-management role.

• Licensed Supply Chain - Product Availability.

• Own an end-to-end readiness framework for seasonal promotions, LTOs/VLTOs, and other critical launches.
• Regularly evaluate and update readiness assessments against intended launch dates, communicate changes in risks and progress, and coordinate follow-up on outstanding gaps.
• Monitor coffeehouse ordering, shipment confirmation, cancellations, and fulfillment status to identify launch risks before they affect product availability.
• Develop clear measures for order coverage, shipment readiness, and coffeehouses requiring intervention.
• Establish appropriate order-by dates and risk windows using launch dates, delivery frequency, and distribution lead times.
• Partner with business and field teams to enable targeted follow-up for locations requiring action.

• Partner with Licensed Coffeehouse and GSC teams to identify and address the drivers of product unavailability and D86.
• Analyze store-, item-, and distribution-level performance to distinguish inventory constraints from ordering, distribution, and execution issues.
• Identify targeted interventions such as ordering follow-up, allocation or segmentation changes, emergency-order support, and other recovery actions.
• Develop leading indicators that allow teams to move from reactive issue management toward proactive prevention.

• Evaluate inventory availability and allocation across Licensed Coffeehouse fulfillment models, including CDC and dropship.
• Investigate disconnects between demand plans, customer allocations, orders, and available supply.
• Quantify impacts by customer/licensee and develop recommendations for constrained-supply allocation.
• Partner with Demand and Supply Planning to evaluate incremental production or procurement opportunities and associated tradeoffs.

• Develop visibility to delivery-frequency utilization and broader distribution performance.
• Identify recurring fulfillment, transportation, and distribution issues contributing to product availability gaps.
• Partner across GSC, third-party distribution, and Licensed Coffeehouse teams to clarify root causes, ownership, and recovery paths.
• Establish more consistent metrics and review mechanisms for distribution performance.

• Lead S&OP integration for Licensed Coffeehouses, connecting business priorities with…