Multi-Unit Team Leader

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Our Company
At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities. We foster a high-performing, connected culture where everyone feels they belong.

We are committed to continuous improvement through our long-term strategy, Block Next, focusing on innovation, client experience, and sustainable growth to elevate our work, service, and leadership in the industry.

We seek curious, creative individuals who embrace challenges and want to make a meaningful impact in their community. If this describes you, our door is always open.

As a Multi-Unit Team Leader, you will oversee three H&R Block offices, providing leadership to customer-centric teams to drive seasonal tax business growth. You will be responsible for team leadership, associate development, and delivering excellent client service. Prior tax preparation experience is not required.

This role starts as a flexible part-time position in the fall, transitioning to full-time from January to April, with evening and weekend hours as needed. The role is in-person and involves travel between offices.

• Experience managing multiple teams in retail, restaurant, banking, or related industries.

• Manage staffing, operations, and logistics across multiple offices with support from Associate Team Leaders.
• Partner with the District General Manager to develop growth plans and community involvement strategies.
• Assist in recruiting, performance reviews, and associate development.
• Lead team meetings, communicate effectively, and manage schedules and labor in all offices.
• Travel between offices as required.
• Prepare tax returns as needed, upon successful completion of required tax courses or assessments.

• People management with a focus on growth and development.
• Ability to execute growth strategies and lead a growth-oriented culture.
• Strong decision-making, communication, and customer service skills.
• Proficiency in MS Office.
• Bachelor’s degree or equivalent experience.
• Completion of H&R Block Tax Knowledge Assessment or Income Tax Course is preferred.

We invest in our employees’ well-being through various programs, including health, wellbeing, and financial wellness initiatives. Benefits include Employee Assistance Program, wellbeing programs, diversity support, discounts, and retirement plans. More details are available at

H&R Block is committed to diversity and inclusion and is an equal opportunity employer.

The pay range is $15.00 - $40.00 per hour, depending on experience and location. Successful candidates may participate in incentive plans and benefits, including health coverage, 401(k), and employee discounts.

This is a full-time, in-person position. The job is not expired and is actively recruiting.