Tops And Eric Clerk

Freightliner is the UK's largest maritime intermodal logistics operator, transporting containers from all major deep-sea ports to our national network of inland terminals, as well as a leading operator in the UK Heavy Haul rail freight market. Freightliner has operations across Europe offering both Intermodal and Heavy Haul rail freight services seamlessly connecting European countries and the UK. Freightliner operates under a number of legal entities including Freightliner Ltd, Pentalver Transport Ltd, and Pentalver Cannock Ltd.

Tops and Eric Clerk

Felixstowe

Permanent, full-time

40 hours per week. This role will involve working to the locally agreed roster pattern that includes day and night work, as well as some Saturday working.

• Competitive
  
  Salary & Benefits:
  
  We offer a robust compensation package, including competitive pension scheme, life insurance and paid breaks.
• Career Development and progression:
  Access to regular training, in‑house development, and external courses to support your growth and build confidence in your role.
• Award‑Winning Safety Culture:
  Be part of an environment recognised for excellence and innovation in safety.
• Generous family friendly provision with enhanced maternity and paternity pay. We are proud to be Work
  180 endorsed employer.
• Employee well‑being and support:
  Access to Employee Assistance Programme (EAP) 24/7, and an employee benefits platform offering discounts and vouchers for a wide range of brands and retailers, as well as cycle to work scheme.

A vacancy has arisen for an Operations clerk working in the Spinnaker/Tops team at Felixstowe.

Providing clerical support to the operations team, the successful applicant will be responsible for the accurate and timely input of information into TOPS, as well as time‑sensitive planning of train loading using the Spinnaker system.

The successful applicant must be able to work well in both a team environment and on their own initiative. They will possess good time‑management skills and strong communication skills.

The post involves shift work and rostered Saturday working.

• Accurately input information into TOPS and Spinnaker systems
• Advise Duty Managers of any TOPS/Spinnaker discrepancies that may adversely affect operations
• Plan train loading activities
• Deliver customer import documentation to Train Loading Supervisors
• Input accurate import figures
• Provide general clerical support to the team
• Report all missed containers to the relevant parties within FLIM
• Report and record all damage to FLIM/Planners
• Issue loading lists in a timely manner to Train Loading Supervisors, including any amendments
• Liaise with planners and operational staff to ensure the smooth running of the terminal

• Strong attention to detail.
• Good IT and computer skills, including experience using Microsoft Office (particularly Excel and Outlook).
• Flexible approach to work duties and working hours.
• Reliable and self‑motivated.
• Enthusiastic team player.
• Confident decision maker.
• Strong communication skills.
• Ability to organise and prioritise workload effectively

• Previous experience of the TOPS and Spinnaker systems

Freightliner is committed to fostering growth and providing developmental opportunities for its employees, ensuring they reach their utmost potential. Our award‑winning team values safety and excellence in all operations.