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Customs Clerk

Job in Felixstowe, Suffolk County, IP112, England, UK
Listing for: Opus People Solutions
Full Time position
Listed on 2026-06-11
Job specializations:
  • Transportation
    Freight, Transportation Logistics, Dispatcher, Transportation Manager
Salary/Wage Range or Industry Benchmark: 28000 - 35000 GBP Yearly GBP 28000.00 35000.00 YEAR
Job Description & How to Apply Below

Our client is a leader in the industry, dedicated to providing exceptional service and innovative solutions to clients. We are looking for a detail-oriented and experienced Customs Clearance Specialist to join our clients dynamic team and ensure the smooth and efficient processing of customs documents. This is a great business where you can thrive.

Key Responsibilities:

  • Manage and oversee the customs clearance process for import and export shipments.
  • Prepare and process import/export documentation according to customs regulations, laws, and procedures.
  • Ensure compliance with all relevant regulations and laws, including tariff classifications, duty rates, and any applicable restrictions or permits.
  • Coordinate with freight forwarders, carriers, and other stakeholders to ensure timely clearance and delivery of shipments.
  • Resolve customs-related issues and delays, communicating effectively with customs authorities and clients.
  • Maintain accurate records of all transactions, inspections, and relevant documentation.
  • Stay up-to-date with changes in customs regulations and ensure the company's processes remain compliant.
  • Provide guidance and support to clients on customs requirements and procedures.
  • Collaborate with internal teams to streamline processes and improve efficiency.

Below are some minimum requirements:

  • At least 1-2 years experience in UK Customs Clearance
  • Good understanding of CDS import procedures
  • Strong communication skills
  • Good knowledge of UK Online Customs Tariff website and other HMRC tools
  • Good understanding of incoterms in a customs clearance environment
  • Ability to troubleshoot CDS errors on a customs declaration

Desirable, but not essential:

  • Good knowledge of CNS, Destin8, PHILIS and IPAFFS
  • Good knowledge of UK Export Customs procedures
  • Knowledge of NCTS/ Transit procedures
  • Any additional knowledge of special procedures, such as customs warehousing, IPR, OPR, personal effects and other
  • Any other freight forwarding or Logistics experience

Company benefits are below:

  • Royal London Pension 4% - Salary Sacrifice to save on tax implications
  • Death in service - 4 times salary - from 1st day of employment.
  • Vitality Healthcare - discounted memberships, mental health, reduced purchases on fitness equipment and Garmin / Apple watch etc
  • Income protection - from 6 months employment - 60% salary paid for up to 2 years if you get a serious illness which keeps you absent from work
  • Structured bonus scheme (based on company's yearly performance and individual performance)
  • 25 days holiday + bank holidays
  • Overtime paid at 1.5 hourly rate or time off in lieu
  • Company events (summer and Christmas) with yearly award
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
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