Traffic Operator

Traffic Operator

Felixstowe | £40,000 - £50,000 DOE

An established and growing container transport and logistics business is looking to recruit an experienced Traffic Operator to join its busy operations team in Felixstowe.

This is an excellent opportunity to join a well-respected operator with a strong reputation within the container haulage sector. You'll play a key role in planning daily transport operations, managing drivers and ensuring customers receive a first-class service in a fast-paced environment.

The Role

As a Traffic Operator, you'll be responsible for the day-to-day planning and coordination of container movements, ensuring vehicles are utilised efficiently while maintaining excellent service levels.

Key responsibilities include:

Planning container transport from Felixstowe, London Gateway and Southampton
Managing an allocated fleet of vehicles and maximising vehicle utilisation
Building strong working relationships with drivers and providing clear daily communication
Ensuring customer requirements and service levels are consistently achieved
Proactively resolving any operational issues throughout the day
Booking and managing Vehicle Booking System (VBS) slots accurately
Liaising with ports, customers and drivers to ensure smooth transport operations
Working closely with the wider operations team to deliver an efficient service

About You

We're looking for an experienced transport professional who thrives in a fast-moving environment and enjoys the challenge of planning and problem-solving.

You'll ideally have:

Previous experience as a Traffic Operator, Transport Planner or Container Transport Operator
Strong knowledge of container haulage and UK port operations
Experience planning traffic from Felixstowe, London Gateway and Southampton
A good understanding of VBS and port booking systems
Experience using TOPS (preferred but not essential)
Excellent organisational skills with the ability to prioritise workloads
Strong communication skills and the confidence to manage driver relationships
Good IT skills and attention to detail
The ability to remain calm and make decisions under pressure
A proactive, motivated and team-oriented approachWR Logistics are a leading recruitment partner for the logistics and supply chain industry, recruiting across the UK, Europe, and the USA for permanent opportunities.

WR Logistics is acting as an Employment Agency in relation to this vacancy