Transport Operator

Traffic Operator, Felixstowe
Salary: £45,000

Due to continued growth, our client is seeking an experienced and Traffic Operator to join their busy transport operations team. This is a key position responsible for the day-to-day planning and coordination of their fleet, ensuring that customer requirements are met efficiently while maintaining compliance with all transport legislation and company procedures.

Key Responsibilities:

* Planning and allocating daily transport movements

* Monitoring vehicle and driver activity to maximise operational efficiency

* Liaising with customers regarding delivery schedules, collections, and service updates

* Managing driver communications and providing operational support

* Ensuring compliance with Working Time Directive, Driver Hours, and tachograph regulations

* Maintaining accurate transport records and operational documentation

* Responding to operational issues and implementing effective solutions

* Coordinating with warehouse and traffic teams to ensure service delivery targets are achieved

* Supporting the achievement of KPIs relating to service, utilisation, and cost control

* Building and maintaining strong relationships with customers and suppliers

Requirements:

* Previous experience in a Traffic Operator, Transport Planner, or similar transport operations role

* Strong understanding of UK transport legislation and compliance requirements

* Excellent organisational and problem-solving skills

* Ability to work in a fast-paced environment and prioritise workload effectively

* Strong communication skills with the ability to build relationships at all levels

* Proficient in transport management systems and Microsoft Office applications

* Knowledge of container, general haulage, or logistics operations would be advantageous

* Team player with a flexible attitude

* Ongoing training and development opportunities