Senior Administrator - HMP & YOI | and North West NHS Foundation Trust

Senior Administrator / Business Administrator – HMP & YOI Feltham Healthcare Services

We are looking to recruit a highly motivated, innovative and enthusiastic Senior Administrator to join our Healthcare Service at HMP & YOI Feltham. In our quest to deliver patient‑focused gold‑standard care that is consistent across our Children and Young People Service Line, we are also looking to recruit a Business Administrator to join our Business and Administrative Team. The employee will be based at HMP YOI (Young Offender Institution) Feltham, within the Integrated Healthcare Service team, and will work as part of an established and experienced administration team.

Central and North West London NHS Foundation Trust is an award‑winning employer. Our Children and Young People Service line sits within our Health and Justice Directorate, working in partnership with our Youth Custody colleagues to provide responsive and dependable primary care, mental health, neuro‑developmental and substance misuse services to the young people within our services.

PLEASE NOTE – Any candidate wishing to apply for any of our roles in Health and Justice Services will be subject to prison vetting clearance, which requires you to have been a resident in the UK for a minimum of 3 years. Candidates who do not meet this criterion need not apply.

• Be responsible for the day‑to‑day management of administrative services at HMP & YOI Feltham healthcare services, including subcontracted teams such as GPs and other allied health professionals.
• Implement, develop and maintain office and administrative procedures to ensure all team requirements are met.
• Ensure that administrative support for meetings is delivered, including timely preparation and distribution of papers, effective management of calendars and bookings, minute‑taking and maintenance of action plans and risk registers.
• Supervise the administration team’s use of a variety of software packages (primarily MS Word, MS Excel, P‑NOMIS, Systm One, NDTMS/DET uploads, i‑procurement, Datix, IQUIVA, FFT).
• Oversee procurement using the Trust procurement system and ensure adequate stationery is maintained, placing orders as required.
• Support the administration of recruitment events, away days and training events by booking venues and providing reception services.
• Prepare reports and presentations for senior healthcare managers and assist the Business and Performance Manager with the collation and submission of performance and other reports.
• Deal with incoming telephone calls and correspondence, both incoming and outgoing, as appropriate.
• Provide administrative support to members of the Senior Management Team and assist with health promotion and procurement processes of information leaflets, identifying suitable new literature.
• Develop and maintain systems to organise own workload and that of the team, ensuring task accountability.

Central and North West London NHS Foundation Trust offers ongoing career progression through monthly supervision, annual personal development plans/appraisals, and access to exciting internal and external training opportunities. We also value our staff, and you are entitled to become a member of My Trust Benefits . This online portal provides over 1400 discounts at hundreds of retailers nationwide and offers free online courses covering a range of topics, including business management, languages, law and teaching.

This vacancy does not meet the criteria for Skilled Worker sponsorship, unless you meet the criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. If you do not meet that transitional provision, we are unable to consider your application unless you can provide documentary evidence of your right to work in the United Kingdom. If you believe you are eligible for sponsorship or already hold a valid right to work in the UK, please provide full details of your immigration status in the Pre‑Screening Immigration section of your application form.

Please note that role eligibility also depends on whether the role meets the salary threshold for the relevant occupational code (SOC CODE).

For further information, please visit:
Skilled Worker visa:
Overview –  Please see attached JD & PS for full details of duties and responsibilities.

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