Customer Service Specialist

Job in Feltham, Greater London, TW134, England, UK

Listing for: Layka Connect

Full Time position
Listed on 2026-08-17

Job specializations:

Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, English Customer Service

Salary/Wage Range or Industry Benchmark: 25000 - 30000 GBP Yearly GBP 25000.00 30000.00 YEAR

This is a fantastic opportunity for a Customer Service Specialist to join a company committed to providing quality, innovative value and logistics services. As a customer service specialist , you will you'll be at the heart of the operation ensuring exceptional service at all times. Salary up to £30,000 with experience, 25 days holiday, cycle scheme. Key Tasks:

Timely and effective communication with Customers, partners & internal departments via e-mail & telephone.
Effective monitoring to ensure deliveries are completed within the agreed timelines.
Pro-active problem solving with customers and colleagues when issues arise.
Resolve Credit Management Queries where necessary.
General Day to Day administrative duties.

Skills:

Knowledge of the freight transport industry
Be Customer focused with dedication in your service delivery to meet Customer needs.
Ability to maintain positive mind-set when working under pressure, re-prioritising workload where necessary.
Be reliable with the ability to multitask and have strong problem-solving skills.
Strong attention to detail, accuracy and numeracy.
Excellent IT skills with the ability to learn new systems quickly as required.
Excellent communication skills both verbal/written with a polite, courteous and professional telephone manner

If you're someone who enjoys a challenge, communicates brilliantly & loves finding solutions, we would love to hear from you!

Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
View / Apply for Jobs
Matching My Jurisdiction