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Customs Operations Supervisor; Air & Road Freight

Job in Feltham, Greater London, TW13, England, UK
Listing for: Ernest Gordon Recruitment Limited
Full Time position
Listed on 2026-09-01
Job specializations:
  • Supply Chain/Logistics
    Freight, Transportation & Logistics
  • Transportation
    Freight, Transportation & Logistics
Salary/Wage Range or Industry Benchmark: 39000 - 44000 GBP Yearly GBP 39000.00 44000.00 YEAR
Job Description & How to Apply Below
Position: Customs Operations Supervisor (Air & Road Freight)
Customs Operations Supervisor (Air & Road Freight)

£39,000 - £44,000 + Company Bonus + Overtime + Progression + Hybrid Working + 33 Days Holiday

Feltham - Hybrid after Probation

Are you a Customs Supervisor with experience in Air and Road Freight, looking to join a global logistics business offering clear progression into senior leadership, hybrid working and a company bonus to increase your earnings?

This global freight forwarding and logistics business operates across international markets with a multi-billion-pound turnover and a worldwide network spanning numerous countries. Providing multimodal transport and supply chain solutions across air, road and sea freight, they work with major customers globally.

In this role, you will oversee customs operations for key customer accounts, ensuring compliance, SLA performance and excellent service. You will manage import and export processes, reporting and operational issues while working closely with customers and internal freight teams. Joining a team of 6, this role offers clear progression into senior supervision and ultimately Operations Manager.

This role would suit a Customs Clearance Supervisor from a freight forwarding environment, with strong Import and Export experience and particular exposure to Air and Road Freight.

The Role:

Oversee day-to-day customs operations for key customer accounts
Ensure customs compliance across import and export shipments
Work closely with Air and Road Freight teams and international stakeholders
Manage customer relationships, SLAs and operational performance
Produce customs reports and monitor volumes, revenue and profitability
Work within a close-knit team of 6 customs professionals
Monday-Friday, 9:00am-5:30pm
Office based in Feltham, with hybrid working available following probation

The Person :

Customs, Customs Brokerage or Customs Clearance background
Import / Export knowledge
Air Freight and/or Road Freight experience

Experience with Sequoia, Descartesor similar
Commutable to Feltham Reference: BBBH
27081

Customs, Supervisor, Broker, Clearance, Coordinator, Team Leader, Freight Forwarding, Logistics, Import, Export, Air Freight, Road, CDS, CHIEF, Sequoia, Descartes, Supply Chain, Supervisor, Feltham, Heathrow, Hounslow, Slough, London

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set.

Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website
Additional Information / Benefits
Company Bonus + Progression
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