PCV Coach Driver

Responsibilities

• Transport customers to and from the Airport terminals and the Rental Site in a safe and timely manner.
• Provide a high-quality service to all customers.
• Assist customers with luggage.
• Provide information to customers on request and answer queries / complaints or pass them on to the appropriate Department, if a resolution cannot be found.
• Carry out a daily walk-round check of courtesy bus/coach prior to the start of each shift and appropriately reporting any defects found.
• Ensure that the shuttle bus is fueled and internally presentable at all times.
• Ensure the destination board is correctly displayed at all times.
• Drive customers in a safe controlled manner and adhere to the Company Driving Standards Policy at all times.
• Observe all traffic and safety laws including advising customers to wear seatbelts, where fitted.
• Ensure adherence to passenger seating limits.
• Check that passengers disembark at the correct destinations.
• Record and report any accidents / incidents to your line manager.
• Support the management team in the efficient and cost-effective operation of the location.
• Report on any relevant commercial activity that may assist with business development.

• Full driving licence with Category D entitlement
• Must possess a valid Driver Qualification Card (DQC)
• Reliable, flexible, positive and professional.
• Good team player.
• Exceptional customer service skills.
• Ability to adapt to the needs of the business.
• A keen and enthusiastic nature.

• Competitive Basic Salary
• Starting on 5.6 weeks holiday (including bank holidays)
• Enhanced Maternity and Adoption Leave (subject to service and earning qualifications)
• Pension
• Discounted car hire rates across our network
• 20% discount on EE mobile phone contracts
• Confidential legal and support service through BUPA
• Career progression and development
• forms part of current non contractual benefit offering