Automotive Pre-Owned Sales Consultant - Fenton, Michigan

Automotive Pre‑Owned Sales Consultant – Fenton, Michigan

Company: LaFontaine Automotive Group

Position: Directly responsible for selling used vehicles meeting gross profit, volume, and customer satisfaction standards. Must present a professional appearance.

Are you interested in joining a growing business that is committed to family, promotes employees from within, is passionate about protecting the environment, has an inspiring company culture, and is actively involved with the community and local charities? If so, this opportunity might be for you!

• Determine each customer’s vehicle needs by asking pertinent questions and listening carefully.
• Demo used vehicles, including test drives.
• Know the incoming inventory including features and accessories and explain how they benefit customers.
• Deliver used vehicles to customers and ensure understanding of operating features, warranty, and maintenance schedule.
• Maintain an owner follow-up system that encourages repeat and referral business.
• Review monthly objectives, weekly activities, and daily planned activities with the Used Vehicle Sales Manager.
• Understand terminology of automobile business and stay informed on technological changes.
• Know federal, state, and local laws governing retail auto sales.
• Introduce customers to Service department personnel to emphasize the quality and efficiency of service repairs.
• Report any vehicle lot damage or problems immediately and complete all training as directed.
• Follow all policies and procedures in the Employee Handbook.
• Perform any other duties as assigned.

• High School Diploma or GED.
• Valid driver’s license and satisfactory Motor Vehicle Report (MVR).
• Ability to read, analyze, and interpret general business periodicals, professional journals, and technical procedures.
• Ability to write reports, business correspondence, and procedure manuals.
• Strong presentation skills and ability to respond to questions from managers, clients, customers.
• Problem‑solving skills in situations with limited standardization.
• Ability to interpret written, oral, or schedule instructions.

• Exposure to outside weather conditions.
• Use of hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl.
• Regular standing, talking, and hearing.
• Frequent walking and sitting.
• Possible exposure to exhaust fumes or other airborne particles.
• Occasional lifting of up to 10 pounds.
• Visual requirements: close vision, distance vision, color vision, peripheral vision.

• Competitive Compensation
• Employee Referral Program
• Employee Discounts on Sales and Service
• Medical, Dental, Vision, Life/AD&D, Employee Assistance Program, Pet Insurance
• Voluntary Benefits (Flexible Spending Account, Life/AD&D, Short/Long-Term Disability, Critical Illness, Accident Insurance, Legal & Identity Theft Protection)
• 401(k) with Employer Match
• Holiday Savings Program with Employer Match
• Paid Time Off
• Holiday Pay

Founded in 1980, LaFontaine Automotive Group includes 54 retail franchises, 9 collision centers, and 34 Michigan retail locations. The company is committed to building lifelong relationships, supporting communities, and honoring values such as Accountability, Responsibility, Respect, Communication, Teamwork, and Passion.

Equal Opportunity

Employer:

LaFontaine Automotive Group is an equal opportunity employer.