SBA Loan Officer

Corporate Values & Mission“Provide superior service, quality advice and show our utmost respect to everyone we meet.”General Summary The SBA Loan Officer is responsible for managing the end-to-end process of SBA loan origination, underwriting, closing, and servicing. This role ensures compliance with SBA guidelines and internal policies, while supporting small business clients through the loan application, funding, and servicing. The SBA Loan Officer is expected to assist other bank staff members in gathering credit information, underwriting the financing request, coordinating bank and SBA approval, and servicing the relationship.

The position of SBA Loan Officer is responsible for attaining established Bank and department goals through active participation in promoting the SBA loan product line with bank staff and assisting officers on their calling programs. The position involves supervising and providing leadership, training and support to less experienced loan officers and other credit and SBA staff members to facilitate loan closing and loan servicing activities.

As appropriate, further assistance may be required in developing business deposit relationships with customers and assisting in attaining established Bank and department goals.

Reports To:

SBA Program Manager

Essential Duties and Responsibilities Originates and processes SBA 7(a) and 504 loan applications.

Assesses borrower SBA eligibility.

Provides guidance and support to small business clients throughout the loan process.

Prepares and submits complete loan packages to SBA for approval.

Coordinates with internal departments, third-party vendors, and SBA representatives to ensure timely loan closings.

Maintains up-to-date knowledge of SBA regulations and changes.

Monitors loan performance and assists with servicing and portfolio management.

Ensures all documentation is accurate, complete, and compliant with SBA and Bank standards.

Competencies Written and Oral Communication – Effective written and oral communication skills required, with the ability to interface with Internal and external stakeholders and community partners. Has group presentation skills.

Quality – Demonstrates accuracy and thoroughness; monitors own work and the work of others to ensure quality.

Analytical – Synthesizes complex and diverse information; collects and researches data; uses intuition and experience to complement data.

Judgment – Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process. Makes timely decisions.

Strategic Thinking – Understands organization’s strengths and weaknesses; analyzes market and competition; identifies externals threats and opportunities; adapts strategy to changing conditions.

Project Management – Develops project plans; coordinates projects; communicates changes and progress; completes projects on time ad budget; manages project team activities.

Initiative – Undertakes self-development activities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed.

Physical Demands and Work Environment Ability to work in an office environment which may include many hours of computer and telephone usage.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodations.

Qualifications To perform this job successfully, an Individual in this…