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Global Travel Customer Support Specialist

Job in Ferndale, Oakland County, Michigan, 48220, USA
Listing for: Concentrix
Full Time position
Listed on 2026-10-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Call Center / Support, Bilingual
Salary/Wage Range or Industry Benchmark: 36000 - 48000 USD Yearly USD 36000.00 48000.00 YEAR
Job Description & How to Apply Below

Concentrix is hiring a Travel Customer Support Specialist to assist customers with bookings, itinerary changes, cancellations, and refunds across phone, email, and chat channels.

You will use CRM systems to resolve issues, de-escalate concerns, and provide accurate information while contributing to a collaborative culture that emphasizes learning and performance in global client support.

Our organisation is growing, and we are hiring a Global Travel Customer Support Specialist in Ferndale, MI, United States.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Global Travel Customer Support Specialist role in the description above.

We appreciate your interest in this position.

Join Concentrix and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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