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Global IT Support Specialist; Tier 1

Job in Ferndale, Whatcom County, Washington, 98248, USA
Listing for: SAMSON ROPE TECHNOLOGIES LLC
Full Time position
Listed on 2026-10-19
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 62000 - 73000 USD Yearly USD 62000.00 73000.00 YEAR
Job Description & How to Apply Below
Position: Global IT Support Specialist (Tier 1)

Samson Rope Technologies LLC in Ferndale, WA is seeking an Enterprise Support Specialist to own daily Tier 1 IT support for Samson's global facilities. You will receive, prioritize, diagnose, document, and resolve end-user requests, provide hands-on help in Ferndale and remotely support elsewhere, and coordinate local assistance.

You will document troubleshooting, train users, manage inventory, and escalate to Tier 2 when needed.

The Global IT Support Specialist (Tier
1) role at SAMSON ROPE TECHNOLOGIES LLC is now open for applications in Ferndale, WA, United States.

We are seeking a motivated Global IT Support Specialist (Tier
1) to join SAMSON ROPE TECHNOLOGIES LLC in Ferndale, WA, United States.

Consider building your career as a Global IT Support Specialist (Tier
1) at SAMSON ROPE TECHNOLOGIES LLC.

The Global IT Support Specialist (Tier
1) position in the IT & Technology field is open for applications.

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