Senior Information Services Manager

Senior Information Services Manager - Dorset (on‑site) - £36,000-£42,000

We're looking for a Senior Information Services Manager to lead the delivery and development of IT services across a multi‑site organisation.

This is a hands‑on leadership role where you'll be responsible for keeping systems running smoothly, improving how services are delivered, and supporting a small IT team. You'll also play a key part in shaping how technology is used longer term, from infrastructure and security through to end‑user support.

• Overseeing the day‑to‑day running of IT systems across multiple sites,
• Managing infrastructure including networks, servers, devices, and cloud platforms
• Leading on system upgrades, migrations and wider technical projects
• Taking ownership of IT security, data protection and disaster recovery planning
• Managing and improving service desk processes, including ticketing and workflows
• Working with third‑party suppliers and managing contracts and performance
• Supporting and mentoring a small IT team, helping develop skills and capability
• Working closely with stakeholders to identify improvements and support business needs

• Strong background in a senior ICT / infrastructure role
• Solid knowledge of Microsoft technologies (Azure, Microsoft 365, Windows Server, Intune)
• Good networking knowledge (firewalls, switches, VLANs, VPNs, DNS, DHCP)
• Experience managing service management tools (e.g. Jira Service Management or similar)
• Understanding of IT security, data protection and compliance
• Comfortable managing projects and balancing multiple priorities
• Strong communication skills – able to deal with both technical and non‑technical people

• Experience working across multiple sites or in a similar environment
• Exposure to MIS platforms
• Scripting or automation skills (e.g. Power Shell)
• Experience with in an education environment

Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.

Job Tenure:
Permanent

Salary: £36,000 - £42,000 per annum + 24+ bank holidays, wellbeing, + more!

Location:

Ferndown, Dorset

Experience required: 5 years