Account Manager

Account Manager | Dorset (Hybrid) | £40,000

A forward-thinking and progressive creative agency is seeking a skilled Account Manager to play a pivotal role in managing client accounts and delivering outstanding creative projects.

Operating across multiple sectors—from start-ups to global brands, this agency delivers engaging content, presentations, events, and design solutions. With ambitious growth plans and a healthy pipeline of work, this is an exciting opportunity for a proactive, client-focused professional to take their career to the next level.

This is a high-impact role responsible for managing projects from concept to completion, supervising creative teams, and building strong client relationships, all while contributing to the growth of the agency’s profile across digital and social channels.

You'll benefit from:

• Hybrid working

• 30 days holiday inc BH , Christmas shutdown, birthday & charity day off

• Company-funded eye tests and mental health support

• Pension contributions

• Travel expenses reimbursed (50% to office, 100% to client sites)

• 13th payment bonus (performance dependent)

• Laptop, phone, and relevant software provided

• Opportunity to work with well-known global brands and ambitious clients

Key responsibilities:

• Respond to client enquiries and develop them into fee-paying projects

• Turn client briefs into actionable creative briefs for internal teams

• Produce client proposals, negotiate costs, and manage budgets & timelines

• Oversee projects to ensure client satisfaction and profitability

• Serve as the main point of contact from project conception to delivery

• Build and grow client relationships, identifying opportunities for account growth

• Manage designers, copywriters, animators, event managers, and 3rd party freelancers

• Support marketing efforts to enhance agency profile through digital content

• Attend regular team meetings and contribute to the wider agency strategy

Experience required:

• Minimum 3 years’ experience in a creative agency account management role

• Personable, highly organised, and adaptable under pressure

• Excellent verbal and written communication skills

• Strong attention to detail with time management skills

• Ability to manage multiple projects and clients simultaneously

• Comfortable travelling to Dorset office at least twice per week

• Passionate about delivering outstanding work and client satisfaction

This role is perfect for an ambitious, proactive account manager looking to thrive in a collaborative, creative environment and build long-term relationships with high-profile clients. If you’re motivated by creativity, client success, and delivering results, this is the opportunity for you. Please call Ellie at Rubicon for more information