Branch Manager - Fernley Branch

Description

At Greater Nevada, our passion is helping more people Live Greater, including our members, communities, and each other. With pride, we strive to make a difference in the lives of our members and the communities they live in through financial inclusion, education, and empowerment. We believe that together, we Live Greater.

• We Care Genuinely.
• We build relationships because we know that we are Greater Together.
• We Stay Trustworthy as we serve our communities.
• "Be Bright" rings in our ears as we find custom solutions that meet our members' needs.
• We Inspire One Another, our members, and our communities to re‑imagine what Living Greater can be.
• In every moment, we Enjoy the Experience. It’s what has made the last 70 years greater and what we carry into the future as we continue to serve.

These values have guided us to become the largest Nevada‑based credit union to touch the lives of more than 88,500 members and thousands upon thousands of people through our community and philanthropic work.

If you’re enthusiastic, collaborative, and ready to make an impact, we’d love to meet you!

The Branch Manager I oversees and guides the Branch Sales team at a Level I branch, ensuring the attainment of production objectives and member service standards. Responsibilities encompass strategic planning, organizational management, leadership, and oversight of all branch operations, with a focus on business development within designated geographical areas. This role entails coaching and supervising branch operations to optimize efficiency and deliver exceptional member service.

• Provide strong leadership to the Branch Sales team, setting clear objectives and expectations aligned with organizational goals.
• Foster a positive and collaborative work environment that encourages teamwork, creativity, and accountability.
• Manage staffing needs, including recruitment, training, development, and performance evaluation of branch staff.
• Oversee all aspects of branch operations, including member service, sales, and administrative functions.
• Develop and maintain relationships with existing and prospective members, businesses, and community organizations, identifying and executing business development opportunities within the branch’s market area.
• Provide ongoing coaching, feedback, and support to branch staff to enhance their sales skills and service delivery.
• Address member inquiries, concerns, and complaints promptly and effectively, striving to exceed their expectations.
• Collaborate with other departments and branches to leverage resources, share best practices, and support cross‑functional initiatives.
• Adhere to the Bank Secrecy Act by implementing appropriate procedures and fulfilling reporting requirements in accordance with regulatory standards.

• 2+ years of experience in a people‑leadership capacity.
• 3+ years of experience in banking or the financial services industry, or equivalent that includes a combination of relevant experience in fields such as law enforcement, military, or other high‑responsibility leadership roles.

• Drives engagement
• Builds effective teams
• Ensures accountability
• Develops talent
• Decision making

• May regularly be required to sit and use a keyboard, multiple monitors, mouse, and telephone (including repetitive motions). May frequently need to stand, walk, reach with hands and arms, bend, and kneel.
• You may occasionally be required to lift and/or move up to 40 pounds. Anything above 40 pounds requires a team lift.

Greater Nevada Credit Union's Fernley Branch
1510 Newlands Drive

E. Fernley, NV 89408

Located in an idyllic small community in beautiful Northern Nevada.

• $57,000.00–$79,000 per year
• Compensation is dependent on experience
• Medical, dental, and vision plans; 90% of employee costs and about 75% for dependents
• Health Savings Account contributions
• Supplemental insurance and life insurance plans
• Paid time off, including vacation and sick time, 12 annual paid holidays, 2 floating holidays, 1 floating wellness day, and sabbatical leave…