Marketing Manager

Marketing Manager

Full Time (40 Hours)

Monday
- Friday (8am-5pm)

630 Trade Center Drive

Las Vegas, NV 89119

The Primary purpose of this position is to assist Silver State Schools Credit Union to live out its Mission, "Excellent Member Service and Financial Solutions
- For Life," by providing outstanding service to both members and internal members. Develop a highly effective team of employees to their highest potential through coaching and leadership. Responsible for ensuring that outstanding service is delivered to both internal and external members. A key component of this service is to identify the financial needs of the member and recommend an appropriate credit union solution.

• To deliver service in alignment with our Service Commitments
• I will earn respect and build trust by acting with integrity in every situation.
• I will understand my role in supporting the team to achieve our purpose.
• I will focus on people over products and build lasting relationships.
• I will take ownership and accept responsibility.
• I will treat my coworkers with the same high standards as I treat my member.
• I will continuously look for ways to improve myself, my credit union, and my community.
• I will accept there is no "they". We are one working toward the same mission
• I will commit to the core values

• Develop each employee to their highest potential by identifying their areas for improvement and appropriately coaching, training or correcting the employees' performance.
• Recognize employees who perform at a high level.
• Hold employees accountable for their performance, attitude and behavior.
• Exhibits confidence in self and others;
  Inspires and motivates others to perform well. Effectively influences actions and opinions of others.
• Meet with each employee monthly to review previous month's performance, set goals for upcoming month's performance and develop plans to improve employee's performance.
• Demonstrate enthusiastic support of corporate mission, core values and long-term objectives.
• Performs job duties within our bylaws, regulations, Board of Directors policies, established internal and external service standards and our work procedures.
• Train and supervise branch staff. Assign, direct, coordinate and review work performed by staff.
• Maintains a highly motivated, well-trained staff maintaining effective employee relations.

The Marketing Manager / Sr. Marketing Manager leads the daily operations and performance of the Marketing Department, reporting directly to the Chief Marketing Officer. This position develops employees, manages priorities and resources independently, and translates organizational goals into integrated marketing plans and measurable results.

The position requires a versatile, hands-on marketing leader with demonstrated expertise in digital and traditional advertising, brand and product marketing, SEO/SEM, CRM, marketing automation, content, and analytics. The Marketing Manager / Sr. Marketing Manager directs multichannel campaigns from strategy through optimization, strengthens member acquisition and relationships, and uses performance data and return on marketing investment (ROMI) to improve outcomes.

The Marketing Manager / Sr. Marketing Manager partners with internal teams and external vendors to deliver effective, compliant, on-brand initiatives on time and within budget, while proactively identifying opportunities and recommending improvements.

• Lead daily department operations, align priorities with CMO strategy, and manage staff, resources, workflows, and the marketing calendar.
• Coach, develop, evaluate, and hold employees accountable through clear goals, feedback, delegation, and performance management.
• Assign and prioritize work, balance workloads, and ensure timely, accurate, and high-quality delivery of campaigns and projects.
• Improve processes and quality controls; resolve operational issues independently and elevate significant risks with recommended solutions.
• Report departmental progress, performance, staffing needs, and operational priorities to the Chief Marketing Officer.

• Translate organizational objectives into integrated marketing strategies, creative briefs, plans, and multichannel campaigns.
• Lead the complete campaign lifecycle, including research, audience segmentation, creative direction, execution, testing, optimization, and evaluation.
• Develop campaigns that grow…