Office Manager & Business Administrator

Founded in 2011, Fasanara is a global asset manager and technology platform managing c. USD 5.7 billion AUM (as of December 31, 2025) in Fintech strategies on behalf of pension funds and insurance companies in Europe and North America. With c.130 employees globally, we are a pioneer investor in Fintech Lending and Digital Asset investing.
Fasanara manages the largest and longest-standing Fintech Lending fund in Europe and invests in early‑stage Fintech companies via its venture capital vehicles, using its central role in the Fintech ecosystem to identify and back revolutionary new businesses.
Our Culture
We are strong believers in meritocracy, and we seek to reward people based on impact, judgement, and excellence in execution. We keep bureaucracy to a minimum, so decisions are made quickly and people have real ownership. Our environment is collaborative, inclusive, entrepreneurial, and built on trust. We set ambitious goals, work hard in a focused and sustainable way, and place a strong emphasis on teamwork, integrity, and quality in everything we do.

We know we are only as good as our people, so we are deliberately building the firm around exceptional talent and diverse perspectives, and we support our leaders to grow, influence, and shape the future of the business.

The Role
As part of Fasanara's continued international expansion, we are opening a new office in Ferrara, Italy, overlooking the city's iconic Castello Estense. This office complements our existing operations in London (HQ), New York, and Abu Dhabi.
The Office Manager & Business Administrator will be the primary point of contact and operational lead for the Ferrara office, ensuring the smooth day-to-day running of the workplace while supporting the administration of Fasanara's Italian entity. The role combines office management, facilities oversight, business administration, health & safety coordination, and liaison with Fasanara's international teams.
As the position involves daily interaction with colleagues across multiple offices, particularly London, excellent professional English communication skills are essential.
This is a fully office-based role, requiring presence in Ferrara five days per week.
Responsibilities
Office Management & Operations

Act as the primary point of contact for all office-related matters in Ferrara.
Ensure the smooth day-to-day running of the office and maintain a professional, efficient, and welcoming environment.
Manage office supplies, equipment, consumables, and vendor relationships.
Coordinate office maintenance, repairs, and facilities management.
Support onboarding for new employees joining the Ferrara office.
Act as the local operational point of reference for employees and visitors.

Business Administration

Support the administration of Fasanara's Italian legal entity and office operations.
Maintain organised company records, documentation, and administrative files.
Support the Finance team by collating and organising invoices and related documentation (statutory bookkeeping handled by external advisors).
Coordinate with external suppliers, service providers, accountants, and advisors where required.
Assist with operational processes and administrative projects supporting the growth of the office.

Health & Safety & Compliance

Coordinate the office's health and safety activities and support compliance with Italian workplace regulations (D.Lgs 81/2008).
Coordinate assessments, training, and workplace inspections as required.
Maintain records and documentation relating to workplace safety and operational compliance.
Liaise with external providers and advisors to keep the office compliant with applicable regulations.

Leadership & Stakeholder Support

Provide ad hoc support to the CEO Office and senior leadership, including occasional travel coordination, meetings, and company events, in partnership with London.
Build strong working relationships across London, New York, Abu Dhabi, and other locations, and act as the operational liaison between Ferrara and the London headquarters.
Help foster a positive office culture and employee experience.

Essential

Right to work in Italy.
Fluent Italian and professional-level English, written and spoken.
Previous experience in Office Management, Business Administration, Operations, or a similar role.
Experience maintaining business records, invoices, or operational documentation.
Strong attention to detail; reliable, proactive, and solutions-oriented.
Willingness to work fully office-based in Ferrara five days per week.
Willingness, to undergo full health and safety training and act as the company's designated RSPP (Responsabile del Servizio di Prevenzione e Protezione).

Desirable

Knowledge of Italian workplace health and safety requirements.
Extensive experience managing office operations within Italy.
Experience supporting finance administration, invoicing, or company record keeping.
Experience organising company events, meetings, and travel.
Financial services, professional services, or corporate environment…