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Strategic SMB Customer Success Manager

Job in 44124, Ferrara, Emilia-Romagna, Italy
Listing for: Informatica / Software
Full Time position
Listed on 2026-08-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management, Account Manager
Salary/Wage Range or Industry Benchmark: 42000 - 65000 EUR Yearly EUR 42000.00 65000.00 YEAR
Job Description & How to Apply Below
Geotab seeks a Customer Success Manager (SMB) to own a portfolio of SMB customers, drive value-based engagement, and maximize net retention and growth. Build long-term relationships, validate goals, and lead onboarding and enablement to deliver ongoing value.
You will monitor health signals, manage renewals, and collaborate with Sales to identify upsell and cross-sell opportunities while coordinating with cross-functional teams for a superior customer experience.

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