Teller and Accounts Specialist

# Teller and New Accounts Specialist Festus - Festus, MO 63028## Overview Position Type Full Time Job Shift Day Education  Level2 Year Degree

Travel Percentage Negligible## Description## Ozarks Federal Savings and Loan has been serving customers since 1930.  Today we remain as a community bank that is dedicated to our customers, employees, and the communities that we serve.  If you are looking for a rewarding career with opportunities for growth, great benefits, and great teammates then we want to hear from you.  Ozarks Federal employees have the pleasure of working in a professional and positive environment while providing exemplary service to our customers, who are also our owners.

Responsibilities:
* Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.
* Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
* Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
* Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.
* Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
* Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
* Identify transaction mistakes when debits and credits do not balance.
* Arrange monies received in cash boxes and coin dispensers according to denomination.
* Receive mortgage or loan payments, verifying payment dates and amounts due.
* Resolve problems or discrepancies concerning customers' accounts.
* Explain, promote, or sell products or services such as money orders and cashier's checks.
* Collect, log, and process items deposited through the night deposit box under dual control.
* Log and process transactions that arrive by mail under dual control.
* Submit cash order each week and verify funds upon receipt under dual control.
* Count cash from ATM and fill ATM canisters when needed.
* Complete branch capture daily of all checks processed that business day for receipt by core processor and balance the branch totals.
* Ensure teller area is properly stocked and maintained.
* Balance, buy, and sell funds from one of two branch vaults.
* Interview customers to obtain information needed for opening accounts, certificates of deposit, savings and checking accounts, IRA’s, Christmas club accounts.
* Open new checking, savings, CD’s, and IRA accounts.
* Issue stop-payments when requested with required documentation.
* Close accounts upon customer request.
* Compile information about new accounts, enter account information into computers, and file and/or scan related forms or other documents.
* Provide customer service by answering questions, providing requested information, assisting customers with on-line banking or mobile app issues, and ordering checks and debit cards.
* Assist customers with debit card disputes and upload disputes into the system.
* Contact customers in regards to debit card transactions reported to Case Tracker.
* Compile CIP profile.
* Redeem US savings bonds.
* Keep inventory and stock of starter kits for new accounts.
* Remove all signature cards from files of closed accounts for proper storage in the vault.
* Perform file maintenance such as name, address and phone number changes, as well as activating dormant accounts.
* Compile yearly report of abandoned funds for the Savings Director to report.
* Process returned mail.
* Monitors weekly report on CDs coming due so that customers may be notified of the upcoming event.
* Investigate and correct errors upon customers' request, according to customer and bank records.
* Execute wire transfers of funds.
* Assist Director of Savings/Assistant Director of Savings with any special projects.## Qualifications

Qualifications:

* High School Diploma or equivalent.
* Background in banking, or customer service preferred.
* Strong interpersonal and customer service skills.
* Strong analytical, organizational, and problem-solving skills.

Ozarks Federal is an EEO/AA employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, national origin, disability, or veteran status.