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TL Assistant

Job in Fife, Pierce County, Washington, USA
Listing for: Ultipro
Full Time position
Listed on 2026-10-10
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 28.74 USD Hourly USD 28.74 HOUR
Job Description & How to Apply Below

The TL Assistant will support the department by tracking the ordering, inventory, and distribution of the computerized components used to repair and modify electronic gaming equipment.

Starting wage is $28.74 per hour. This full-time position features excellent employer-paid medical, dental, vision and life insurance benefits.

REQUIRED
  • High School Diploma or GED equivalent
  • Two years of technical experience and/or technical training
  • Electronic gaming equipment power supply and CPU repair experience
  • Valid Washington State Driver's license. Ability to be insured and bonded.
  • Excellent driving record; must provide a recent copy of driving record from the Department of Motor Vehicles
PREFERRED
  • Tribal gaming experience

Additional education/experience may substitute for the minimum requirements of the position.

PHYSICAL REQUIREMENTS
  • Sitting/standing for up to 10 hours per day
  • Office/Gaming floor environment
  • Walking/climbing
  • Reaching/bending/crouching
  • Pushing/pulling
  • Hand eye coordination
  • Concentrating in loud/busy situations
  • Lifting items up to 40 lbs.
  • Subject to a smoke-filled environment
ESSENTIAL FUNCTIONS
  • Assists in tracking inventory and distribution of all Tribal Lottery equipment in order to maintain sufficient stock.
  • Coordinates the distribution of hardware and software between both locations for game changes and player terminal upgrades.
  • Assists in maintaining an adequate inventory of supplies needed for operation and repair of electronic gaming equipment.
  • Maintains department policies and procedures, as well as preventative maintenance program following manufacturer's instructions.
  • Recommends technical training and development opportunities.
  • Protects the confidentiality of any and all Casino business information.
  • Perform other duties as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES
  • Communication Skills
  • Customer Service/Hospitality
  • Gaming regulations/Internal controls
  • MS Office/applicable software
  • Set up/Configuration
  • Recordkeeping/Meticulous
  • Confidentiality
Additional Requirements:
  • Must be able to work all scheduled shifts to include day, swing, graveyard and holidays

All applicants must obtain a Class III A license as required by the Puyallup Tribal Gaming Regulatory Office and the Washington State Gaming Commission. Pre-employment drug testing is required for all positions. However, the use of marijuana will not disqualify an applicant unless the position requires driving a company vehicle. The Emerald Queen is an Equal Opportunity Employer. Indian Preference in hiring shall apply according to the policies adopted by Puyallup Tribe's Emerald Queen Casino.

Job descriptions are intended to present a brief summary of the position and the description is not intended to list all of the duties performed within the job.

Required
  • RESPONSIBLE GAMING
  • Washington Drivers Licens
  • SEXUAL HARRASSMENT
  • Customer Service
  • TITLE 31 SARC
  • OSHA Training

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.

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