Guest Experience, Restaurant​/Food Service

Position: Guest Experience - $17.50/Hour to Start
# Guest Experience - $17.50/Hour to Start!

FIFE (04322)##

Job Description
** Guest Experience Team | Front of House & Drive-Thru - $17.50 to $19 per hour***(Must be 18 years of age or older)
*** Do you love talking to people, have a great smile, and thrive when things are moving fast? This is the job for you.
**** We are looking for outgoing, dependable, and energetic team members to join our McDonald's family on our Guest Experience Team**. This is a people-first role — if you're at your best when you're engaging with guests, communicating with a team, and keeping things moving, you'll fit right in.

This is
** not
* * primarily a kitchen position. We need friendly, confident communicators who enjoy being the face of our restaurant.
** The Role
**** On our Guest Experience Team, you are the heartbeat of our guest interactions.
** You will be responsible for creating a welcoming, efficient, and feel-good experience for every guest — whether they're at the counter, in the drive-thru, picking up curbside, or sending a delivery courier on their way.
** What You'll Do**
* ** Greet and engage guests
** with a warm smile and friendly attitude — every single time
* ** Take orders accurately
** at the counter, drive-thru, or kiosk, and guide guests through the ordering process
* ** Barista-style beverage preparation** — crafting and presenting drinks with care and consistency
* ** Assemble and present orders
** with speed and accuracy for Drive-Thru, Curbside, Lobby and Delivery handoffs
* ** Hand off delivery orders
** to couriers efficiently and professionally
* ** Assist guests
** at self-ordering kiosks and ensure they have everything they need
* ** Check in with guests
** after they receive their food to ensure satisfaction
* ** Ensure kids receive a special treat
** and that families feel taken care of
* ** Handle guest concerns
** with professionalism, patience, and a positive attitude
* ** Communicate with the kitchen team
** to provide feedback and keep service running smoothly
* ** Light dining area maintenance
** to keep the guest environment clean and welcoming
** What We're Looking For**
* ** Outstanding communication skills** — this role requires constant, confident interaction with guests and teammates
* A
** genuine, positive attitude
** and a great smile you're not afraid to use
* ** Dependable and punctual** — your team counts on you to show up, on time, ready to go
* Ability to
** thrive in a fast-paced environment
** while staying calm and focused
* A
** team player
** who communicates well and supports those around them
* Eagerness to
** learn, grow, and advance** — we love promoting from within
** What We Offer
*** Competitive pay
* Flexible scheduling to fit your life
* College tuition assistance
* High school completion programs
* Valuable, real-world job skills and leadership training
* Real opportunities for
** advancement into management
**** We'll teach you our systems — you bring the attitude and the smile.
**** If you're dependable, love people, and want to grow with a team that supports you, apply today. Make your move.
*** You must be 18 years of age or older to apply.
* * We are an Equal Opportunity Employer.
* This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.
** Important Notice to Applicants
** This job posting is for a position at a McDonald's restaurant that is independently owned and operated by a franchisee — not McDonald's USA. The franchisee is a separate company and separate employer from McDonald's USA.By applying, you acknowledge the following:
* You are applying to work for an independent franchisee, who holds a license to use McDonald's logos and food products.
* All employment decisions — including hiring, firing, discipline, supervision, staffing, and scheduling — are made solely by the franchisee.
* Any information you provide in this application will be submitted directly to the franchisee for the purpose of processing and evaluating your application.
* McDonald's USA will not receive a copy of your application and will have no involvement in any employment decisions made regarding your candidacy.
* For questions about privacy practices, please contact the franchisee organization directly.