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Customer Service Lead - Manufacturing & Healthcare

Job in Burntisland, Fifeshire, Fife, Scotland, UK
Listing for: 360 Talent
Full Time position
Listed on 2026-08-29
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 40000 - 54000 GBP Yearly GBP 40000.00 54000.00 YEAR
Job Description & How to Apply Below
Location: Burntisland

BPI Medical is seeking a Customer Service Manager to oversee day-to-day operations of the Customer Service Department and drive performance across the team. You will develop policy, manage KPIs, and coordinate with hospitals, clinics, and other medical facilities nationwide to ensure timely, accurate service.

The role requires at least three years of fast-paced customer service leadership, proficiency with MS Office and MRP/ERP systems, and a valid driver’s license.

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