Courtesy Clerk

Courtesy Clerk page is loaded## Courtesy Clerk locations:
Mt. Ayr, N Fillmore St, Mt. Ayr, IAtime type:
Part time posted on:
Posted Todayjob requisition :
R214724

Additional Considerations (if any):**
- **** At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
***
* Job Description:

***
* Job Title:

** Courtesy Clerk
** Department:
** Grocery
* * FLSA**:
Non-Exempt
** General Function**:

Provides prompt, efficient and friendly customer service. Packages purchases and assists customers with delivery to their mode of transportation.
** Core Competencies
*** Partnerships* Growth mindset
* Results oriented
* Customer focused
* Professionalism
* * Reporting Relations:
** Accountable and

Reports to:

District Store Director, Store Manager, Assistant Managers of;
Store Operations, Perishables, and Health Wellness Home, Service Managers Positions that Report to you:
None
** Primary Duties and Responsibilities**:
* Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
* miles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
* Makes an effort to learn customers’ names and to address them by name whenever possible.
* Assists customers by: (examples include)  + escorting them to the products they’re looking for  + securing products that are out of reach  + loading or unloading heavy items  + making note of and passing along customer suggestions or requests  + performing other tasks in every way possible to enhance the shopping      experience
* Answers the telephone promptly and provides friendly, helpful service to customers who call.
* Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
* Packages purchases.
* Cleans but not limited to registers, restrooms, break room; backroom, sweeps and mops the floor, and tends to supply needs.
* Assists customer in transporting purchases to their mode of transportation.
* Helps train new courtesy clerks.
* Checks prices on products.
* Pulls product forward on shelf.
* Brings carts in from parking lot and cart corral.
* Cleans can redemption area and empties the recycle bins, where applicable.
* Stocks, faces, rotates merchandise, cleans shelves, understands shelf tags, and knows location of merchandise in the store and also in the back room.
* Maintains supplies on front-end; i.e. paper/plastic sacks, receipt paper, etc.
* Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
* Adheres to company policies and individual store guidelines.
* Reports to work when scheduled and on time.
** Secondary

Duties and Responsibilities:

*** Assists in all departments as requested (within the wage and hour guidelines).
* Delivers product to customers (within the wage and hour guidelines).
* Shovels, salts, and sands walkways.
* Assists in other areas of store as needed.
* Performs other job related duties and special projects as required.
** Knowledge, Skills, Abilities and Worker Characteristics:
*** Must have the ability to carry out detailed but uninvolved written or verbal instructions; deal with a few concrete variables.
* Ability to do simple addition and subtraction; copying figures, counting and recording.
* Must be able to understand and follow verbal or demonstrated instructions; writes identifying information request supplies orally or in    writing, increased contact with people.
*
* Education and Experience:

** No education or experience requirements.
*
* Physical Requirements:

*** Must be physically able to exert up to 50 pounds of force occasionally; exert up to 20 pounds of force frequently; and exert up to 10 pounds of force constantly    to move objects.
* Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.
* Must be able to perform the following physical activities:
Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
** Working Conditions**:

This position is exposed to noise, temperature extremes, dampness, dirt, and chemicals/solvents.
** Equipment Used to Perform Job:
** Tomra (bottle machines), window washing equipment, vacuum cleaner, power washer, brooms, delivery vehicle, phone, fax, copier, two wheeler, pallet jack, box cutter (within wage and hour guidelines).
** Contacts:
** Has daily contact with the general public and occasional contact with suppliers/vendors.

Are you ready to smile, apply today.
* Employment is contingent upon the successful completion of a pre employment drug screen.
* #J-18808-Ljbffr