Circulation Services Assistant

Apply for the Circulation Services Assistant position at Findlay-Hancock County Public Library
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Under direction, the Circulation Services Assistant provides circulation services to patrons and supports the Circulation Services Department with projects as assigned.

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Checks items in and out, ensuring accurate transactions
• Assists patrons in matters relating to their library accounts, including registering patrons for library cards
• Accepts applications for Golden Buckeye and Voter Registration
• Provides curbside service to patrons
• Assesses, accepts and processes fine and fee payments
• Prepares, receives and processes library materials to and from other locations

• Provides excellent customer service to all library patrons
• Maintains confidentiality of patron information
• Responds to questions from patrons in person, over the phone and/or virtually
• Directs patrons to library areas, staff, or outside agencies as appropriate
• Retrieves library materials for patrons

• Selects materials for delivery to individual patrons and/or community partners

• Maintains a collaborative working environment
• Provides support to department projects, as needed
• Attends meetings and serves on staff committees, as requested
• Supports library-wide initiatives, such as Summer READ

• Records statistics for library transactions, as required
• Maintains and increases library knowledge and skills through professional development
• Represents the library at community events, as assigned
• Performs additional duties and assignments, as required

Physical: Frequent walking, sitting, standing, stooping, kneeling, crouching and pushing carts. Moving/lifting up to 50 pounds, pushing up to 100 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Environmental: Typical office setting with no extreme temperatures or fumes. Minimal, if any, exposure to hazardous materials. Exposure to dust.

• Education: High School diploma or equivalent.
• Experience: One (1) to three (3) years of customer service experience is preferred.
• Helpful
  
  Skills and Abilities:
  
  Effective verbal and interpersonal skills to respond to coworkers, supervisor, and patrons. Organization, prioritizing and coordinating multiple tasks. Basic communication skills. Basic computer skills. Incumbent may be required to work a flexible schedule including evenings and weekends.
• Schedule: The schedule will rotate between the Library's Circulation department and the Bookmobile.
• Final date to receive applications: Applications are due by Thursday, January 8, 2026 at 4:00 p.m.