Fairfield Inn & Suites Findlay - Front Desk Agent

Fairfield Inn & Suites Findlay - Front Desk Agent Address 2000 Tiffin Avenue, Findlay, OH, 45840 Compensation $14.50/hour

Job Description

Join Our Team as a Front Desk Agent!

About Us

The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well‑oiled machine.

• Customer Service Excellence: Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction.
• Communication: Effectively convey information and ideas, and address guest inquiries and issues promptly. Strong verbal and written communication skills for interacting with guests and team members.
• Problem‑Solving: Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns.
• Multitasking Ability: Manage multiple tasks efficiently, including handling reservations, check‑ins, and check‑outs.
• Financial
  
  Skills:
  
  Work with and understand financial information, performing basic arithmetic functions as needed.

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay
  ! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short‑Term and Long‑Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Choose the Fairfield Inn & Suites Findlay for your next stay in Findlay, OH. Centrally located next to shopping and restaurants, and near the University of Findlay, it's easy to get around town. For our leisure guests, we're near the Findlay Country Club and Riverside Park, and for those in town on business, we're located near Marathon Petroleum Corporation and Tall Timbers Industrial Park.

All of our spacious guest rooms feature a mini‑fridge and microwave, work desk, and complimentary toiletries. Start your day off right with breakfast on us, and stay connected via our free WiFi. Keep on track with your workout routine with our 24‑hour Fitness Center. No matter the reason for visiting, we're happy to be your home away from home. At the Fairfield Inn & Suites Findlay, you are our #1 priority.

We promise you'll be satisfied or we'll make it right. That's our commitment to you. Inn & Suites Galesburg, our guests are our #1 priority.