Customer Service Associate

Our mission is to build connections between our clients and their potential customers by creating a standard of excellence and providing top notch service, while fostering our team's growth through a rewarding and progressive environment.
At Horizon Specialized Marketing we have developed many successful marketing campaigns that can reach your ideal customers where it matters most. Horizon Specialized Marketing works hand in hand with some of the biggest retailers in the world to offer their customers a unique shopping experience that can not only help educate the customer but also give each customer the right information to help make the best decision for them or their family.

These campaigns happen in-store and can dramatically increase sales for our clients products or services.
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Customer Service Associate - Entry Level

If you have great people skills and enjoy working with the public, we
want to meet you!

HSM is seeking a full-time Customer Service Associate who is career minded and possesses unmatched people skills. This is an entry level opening NOT in a call center environment. As a result of clients placing a high value on the more personalized approach and excellent customer service delivered by the customer service team, there is a new opening for the expansion of the retail campaign.

Findlay based HSM is the top marketing company in quality face-to-face customer acquisition & service. We are looking for exceptional candidates to join our successful team.

Servicing retail giants with a smile and a handshake is why the customer service division has enjoyed unprecedented growth this year. Campaigns are focused on developing and executing unique, and personable advertising strategies designed to generate new customers for clients.

The Goals Are Simple
: every consumer must benefit from the promotions, every client must benefit from the services provided and every representative must benefit from the training and team spirit of the company!

The Challenge
:
We are continuously expanding the client base as well as the number of territories covered on a National scale. The current client base is extremely diverse, and operating territories now stack up to 35 across the nation. These growing retail marketing campaigns are in need of customer service professionals that can work on site at the promotional events providing direct customer and client support through promotional techniques.

THIS POSITION IS IN A RETAIL SETTING MANAGING CUSTOMER SERVICE AND SALES.

The Entry Level Customer Service Associate works in an environment that is centered on being a part of a team and being included in a family atmosphere. By bringing together diverse individuals who have an array of expertise, skills and potential, it helps senior management to create progressive promotional event solutions for clients. HSM is looking for key individuals to provide customer service and promotional knowledge to the existing and future client base.

Please keep in mind the position involves brand awareness & sales within this retail environment.

Join a company that invests in its employees and truly wants YOU to succeed!

• Comprehensive Paid Training by a National Manager
• Travel allowance
• Opportunity for Community and Charity Involvement
• Flexible Scheduling

• Experience in customer service and associated fields
• Ability to adapt to a variety of people
• Winning attitude and dedication to ensuring customer satisfaction
• Positive attitude and ability to work well within a team environment
• Background in Retail or Restaurant

All your information will be kept confidential according to EEO guidelines.