Customer Engagement & Brand Specialist

3 days ago Be among the first 25 applicants

At Fine Line Marketing
, we proudly represent nationally recognized brands across three rapidly expanding industries —
wireless, home services, and renewable energy
. Our continued success is driven by a motivated team, forward‑thinking strategies, and a commitment to delivering measurable results for our clients and meaningful experiences for customers throughout the Tacoma area.

As we grow, we’re seeking an energetic and people‑focused Customer Engagement & Brand Specialist to help elevate customer interactions, strengthen brand presence, and contribute to long‑term client success. If you’re looking for a fast‑paced, team‑oriented environment with clear opportunities for advancement, this role is the perfect next step in your career.

• Learn the ins and outs of each client campaign across wireless, home services, and renewable energy.
• Engage directly with customers in face‑to‑face settings, promoting products and services while driving strong engagement and brand loyalty.
• Consistently meet and exceed daily and weekly performance goals tied to customer conversions and engagement quality.
• Capture and manage customer information accurately to build trust and long‑term relationships.
• Identify new business opportunities through community outreach, events, and in‑person interactions.
• Maintain ongoing communication with existing customers to support satisfaction and retention.
• Share field insights, customer feedback, and emerging trends with the leadership team to improve campaign performance.
• Participate in team meetings, workshops, and ongoing professional development sessions.

• 1+ year of experience in customer service, sales, or customer‑facing engagement (preferred but not required).
• Excellent communication skills with a friendly, outgoing personality.
• A self‑starter with a positive attitude and strong sense of accountability.
• Competitive, goal‑driven, and eager to grow professionally.
• Adaptable team player who enjoys connecting with people in person.

• Comfortable standing for extended periods during customer interactions and events.
• Ability to lift 25+ lbs for event setups, displays, and daily field activities.

• Fast‑growing company with a strong reputation throughout the Tacoma market.
• Paid training and hands‑on mentorship from experienced leaders.
• Weekly pay with bonus opportunities based on performance.
• Clear advancement path into leadership and management roles.
• Supportive, collaborative team culture that celebrates both individual and team success.

• Seniority level:
  Entry level
• Employment type:
  
  Full‑time
• Job function:
  Sales, Marketing, and Customer Service
• Industries:
  Advertising Services, Retail, and Consumer Services