Senior Billing Specialist

We are seeking an analytical, detail-oriented Senior Billing Specialist to lead our billing operations and ensure accuracy across our revenue cycle. In this role, you will take ownership of complex invoicing, resolve high-level discrepancies, and help modernize our billing processes. The ideal candidate has extensive hands-on experience in corporate billing or accounts receivable, possesses advanced Excel skills, and enjoys mentoring junior team members.

You will work closely with our accounting and finance leadership to drive efficiency and protect the company's financial health.

• Manage Complex Billing:
  Oversee the end-to-end billing process, including preparing, verifying, and distributing complex high-volume client invoices.
• Resolve Escalations:
  Research, troubleshoot, and resolve escalated billing discrepancies, disputed claims, and past-due accounts.
• Audit & Reconcile:
  Perform regular billing audits to ensure financial accuracy, internal compliance, and adherence to client contracts.
• Support Month-End Close:
  Assist the accounting team with month-end reconciliations, aging reports, and revenue recognition tracking.
• Process Improvement:
  Identify bottlenecks in the billing workflow and help implement automation or software upgrades.
• Team Mentorship:
  Act as a subject matter expert to train and guide junior billing and clerical staff.

• Experience:
  
  3+ years of dedicated experience in billing, accounts receivable, or a corporate accounting environment (Required).
• Technical
  
  Skills:
  
  Advanced proficiency in Microsoft Excel (VLOOKUPs, pivot tables) and experience using ERP/Billing software (e.g., SAP, Oracle, Quick Books).
• Education:
  
  Associate or Bachelor's degree in Accounting, Finance, or Business Administration preferred (Equivalent experience accepted).
• Core
  
  Skills:
  
  Exceptional attention to detail, strong problem-solving abilities, and excellent written and verbal communication skills.

Smart Care is a national repair and service provider for commercial food service, refrigeration, and cold storage equipment.

Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.

Smart Care is an Equal Employment Opportunity/Affirmative Action Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status.

If you need a reasonable accommodation with respect to Smart Care's application or hiring process due to a disability, please contact the Human Resources department at

Smart Care is a national repair and service provider for commercial food service, refrigeration, and cold storage equipment.

Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.

Our strong reputation and leading customer service stems from our high-quality technician base, breadth of services and quick response times.

We are OEM-agnostic with the ability to service more than 10,000 types of equipment - giving you a valuable, single-source provider to all your kitchen and refrigeration equipment needs.

As we continue to build upon our foundation of world class technicians and national coverage, it is centered around how to better serve our broad range of customers - from grocery to restaurants, from corporate dining to hospitality, from large entertainment venues to higher education, from cold storage to convenience stores, from healthcare to casinos.