Administrative Coordinator; Part Time

Administrative Coordinator (Part Time)

The Administrative Coordinator (Part Time) supports the Operations team by managing front-line communications, assisting with order processing, and coordinating activities across departments. This role focuses on delivering responsive, high-quality customer service to consumers and partners while ensuring accurate data entry, efficient call handling, and smooth operational support.

Responsibilities

• Professionally answer incoming phone calls and route them to the appropriate team members.
• Serve as the first point of contact for consumer product-related inquiries, providing courteous and knowledgeable support.
• Respond to general questions, assist with basic troubleshooting, and escalate complex cases to the appropriate team members.
• Log all customer calls and interactions accurately to maintain complete and up-to-date records.
• Create and update support tickets in Salesforce, ensuring information is accurate and current.
• Track pending support cases to ensure timely follow-up and resolution for consumers and partners.
• Record and log orders in Salesforce to support accurate order processing and tracking.
• Complete additional data entry projects as needed to support the Operations team and other internal stakeholders.
• Monitor inventory levels and help ensure timely reordering of materials to support continuous operations.
• Create, enter, and follow up on purchase orders to maintain efficient supply and procurement processes.
• Assist the Operations team with miscellaneous tasks and projects as assigned to support departmental goals.

Essential Skills

• High school diploma or equivalent.
• At least 2 years of administrative, office coordination, receptionist, or customer service experience.
• Strong organizational and multitasking skills with the ability to manage multiple priorities simultaneously.
• Excellent verbal and written communication skills for clear and professional interactions.
• Proficiency in Windows and Microsoft Office applications.
• Ability to handle customer inquiries with professionalism, patience, and a service-oriented mindset.
• Accuracy and attention to detail in call logging, ticket creation, and data entry tasks.

Additional Skills & Qualifications

• Experience providing support to multiple departments in an office or operations environment.
• Familiarity with Salesforce or other customer relationship management (CRM) systems.
• Comfort working with phones, computers, and office software on a daily basis.
• Ability to adapt to changing priorities and take on miscellaneous tasks and projects as needed.

Work Environment

This onsite position operates primarily in an office setting with frequent computer and phone use. You will spend much of your time working at a desk, handling calls, performing data entry, and collaborating with team members in a professional, technology-enabled environment.

Job Type & Location

This is a Contract position based out of Fishers, IN.

Pay and Benefits

The pay range for this position is $18.00 - $22.00/hr individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Final date to receive applications

This position is anticipated to close on Nov 13, 2026.

Workplace Type

This is a fully onsite position in Fishers, IN.