Vendor Onboarding and Support Specialist

Alacrity Solutions is a full end-to-end provider delivering streamlined insurance claims, repair, and recovery solutions. As one of the largest independent providers of insurance claims services in North America, we provide property, auto, heavy equipment, and casualty claims management services. Our staffing capabilities, temporary housing services, managed repair network, and subrogation services support a fully integrated solution for all your needs from first notice of loss through completion of repairs.

By assembling the best service providers through strategic acquisitions and relying on the right talent, Alacrity Solutions provides consistent, professional, and scalable services throughout the entire claim handling and resolution process.

• Work with managers and RM team to onboard vendors/contingent workers
• Manage and track documentation (W-9, Personal Information, Contracts, etc.)
• Maintain vendor records in the HCM system and ERP
• Support with client assignment and reporting
• Setup and management of vendor T&L
• Ensure compliance with labor laws and company policies
• Perform other related duties as assigned
• Regular and reliable attendance is an essential function of the job

• Credibility, ethical, full disclosure, and clean financial history
• Ability to maintain privacy and confidentiality
• Conscientious about timeliness of assignments and quality of work product
• Possess exceptional written and verbal communication skills, including ability to articulate recommendations in a concise and timely manner
• Able to handle multiple tasks and maintain control and order over same
• Exceptional work ethic

Supervisory Responsibilities:

N/A

This position will be in office.

• The employee must occasionally lift and/or move up to 15 pounds
• Specific vision abilities required by this job include close, distance and peripheral vision, depth perception and the ability to adjust focus
• While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk and use hands to handle or feel
• Ability to read, analyze, and interpret financial reports and legal documents, respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community
• Ability to work with mathematical concepts such as probability and statistical inference and apply concepts such as fractions, percentages, ratios, and proportions to practical situations
• Ability to define problems, collect data, establish facts, draw valid conclusions, interpret technical instructions in mathematical form and deal with abstract and concrete variables

• $28.84 per hour

• In Office (Fishers, IN)
• Monday through Friday

• None

• At least 1 year’s related experience required
• Intermediate to advanced computer skills
• Demonstrated ability to communicate clearly and efficiently in verbal and written form
• Excellent judgment and strong multitasking abilities
• Decisive and exercises good judgment under pressure
• Excellent communication and customer‑service skills
• Proactive problem‑solver who can research answers and resources to complete complex tasks with little assistance
• Consistent discretion when handling sensitive information and/or situations

• UKG Ready experience
• Previous experience in HR role, AP role, and/or contingent staffing and support

• N/A

• Benefits Package including:
  Medical, Dental, Vision, Short‑ and Long‑Term Disability, Life Insurance, and an Employee Assistance Program
• HSA Bank with selection of High Deductible Health Plan
• 401K plan options
• Paid Time Off
• Paid Holidays

Alacrity Solutions is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, and training.

Alacrity Solutions makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, please refer to our EEO policy.

Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.