National SBA Sales Manager

About The Position

As the National SBA Sales Manager you will manage, train, and oversee the production of a nationwide team of Small Business Development Officers. You will work closely with the Senior Vice President, SBA Government Guaranteed Lending and the Vice President, Senior Credit Officer to facilitate credit decisions, loan structuring, and timing to close. You will also oversee the pipeline of new business in Small Business Lending.

• Develop and execute departmental strategy in order to sell Government Guaranteed Loans (GGL) and other applicable banking products/services to small and medium-sized businesses
• Oversee, lead and provide guidance as to production efforts for all nationwide SBA Business Development Officers
• Maintain knowledge of economic trends for industries, business and franchises for target marketing
• Provide supervision during the negotiation of loan terms and conditions
• Collaborate with marketing and communications teams to develop targeted outreach campaigns for SBA loan products
• Identify and cultivate strategic partnerships with industry associations, local business groups, and referral sources to expand the SBA lending network
• Monitor and ensure compliance with all federal, state, and internal regulatory policies related to Government Guaranteed Lending
• Conduct regular training sessions for Business Development Officers to enhance product knowledge, sales techniques, and regulatory compliance
• Implement and utilize CRM systems and sales management tools to track pipeline activity, client interactions, and team performance
• Provide ongoing coaching and performance feedback to team members to support professional growth and achievement of business goals
• Coordinate with underwriting and credit teams to resolve complex loan issues and facilitate efficient approval processes
• Participate in industry conferences, seminars, and events to stay abreast of SBA program changes and emerging market opportunities
• Prepare and deliver quarterly and ad hoc business reviews and performance reports to senior management
• Foster an inclusive and collaborative team culture that aligns with the bank’s values and promotes high engagement
• Perform other duties as assigned

• Bachelor’s degree, or equivalent work experience
• A minimum of fifteen years of commercial relationship experience in Small Business Lending, with emphasis on Small Business Administration loan products required
• Previous leadership experience, including leading a team of SBA Lenders is required
• Demonstrated expertise in training and mentoring Business Development Officers to improve product knowledge, sales strategies, and regulatory compliance
• Proficiency in implementing and managing CRM systems and sales management tools to monitor pipeline activity and team performance
• Strong ability to provide ongoing coaching and constructive feedback to support team members’ professional growth and achievement of business objectives
• Experience collaborating with underwriting and credit teams to resolve complex loan issues and facilitate efficient approval processes
• Active participation in industry conferences, seminars, and events to remain current on SBA program updates and market trends
• Skilled in preparing and presenting business reviews and performance reports to senior management on a quarterly and ad hoc basis
• Proven ability to foster an inclusive, collaborative team culture aligned with organizational values and focused on high engagement
• Excellent communication, organizational, and problem-solving skills within a professional office environment

• Professional office setting
• Primarily sedentary position requiring long periods of time working at a computer
• Must be able to move throughout the office and buildings to obtain or relay information
• Must be able to perform the essential functions of the position with or without reasonable accommodation

We’re not just another bank and we’re not looking for just another employee. Since 1999, First Internet Bank has been dedicated to finding a better way to bank and doing things that have never been done before. Yes, we really were the first…