Overnight Planet Fitness Customer Service Representative

Position: Overnight Planet Fitness FT Customer Service Representative

Overnight Planet Fitness FT Customer Service Representative

Full-Time:
Starting at $12 per hour. (Overnight pay $13.00)

Schedule: Monday thru Thursday 10pm-6am

Hourly increases at 180 days, 1 year and every 6 months after the first year, based on anniversary date.

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At National Fitness Partners, we don’t just work in fitness— we TRANSFORM LIVES through affordable fitness. As the largest Planet Fitness franchise, we serve over one million members across 200+ clubs nationwide, creating a Judgement Free fitness experience.

• We Are Accountable – Self-starters who pursue excellence.
• We Are Driven – Problem solvers who deliver results.
• We Are Passionate – Positive energy with a real desire to help others.
• We Are Ambitious – Always learning and growing toward success.

We believe in the power of our people to make a difference. If you’re looking for a career where your passion meets purpose, we want YOU on our team!

Customer Service Representative Benefits

• Growth Opportunities: over 90% of our management team started as an entry level team member!
• Competitive pay and schedule hourly increases at 180 days, 1 year and every 6 months after the first year, based on anniversary date.
• Shift-differential pay for select shifts.
• PTO for all employees.
• 401K Retirement Fund (Employer match up to 4%).
• Health Insurance Options:
  Health, Dental, Vision, family life insurance, and more.
• Basic Life Insurance & Short-Term Disability 100% Company Paid.
• Employee Assistance Program.
• Free employee Black Card Membership including one free Black Card Membership for a direct family member.

Customer Service Representative Responsibilities

• Answer phones in a friendly manner using information script.
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner.
• Process beverage or merchandise purchases through the point of sale system.
• Promote our unique fitness instruction classes (PE@PF) to our active members and new members.
• Provide a clean, sanitized and safe club environment.

Additional Information

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Other
• Industry: Wellness and Fitness Services

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